Former Community Manager
jamileh
Posts: 5,009
Registered: ‎06-20-2011
My Device: iPhone 5 & Samsung Focus
Re: Software update for Skyrocket downloads but won't complete.

Hey all, sorry for the delayed reply. I've been traveling. 

 

We are aware of this issue and are working with Samsung to resolve it as quickly as possible.

 

As always, as soon as I have additional information, I will update thread. I am reading it and reporting your feedback/posts to the proper folks.

 

~jam 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.