Re: Software update for Skyrocket downloads but won't complete.
02-25-2012 05:14:19 AM
On Wednesday the 22nd I attempted the software update, but the update failed and I had the "white screen with blank progress bar" situation that has been described here. I took the phone to a local AT&T warranty location and when I mentioned my problem, the guy said, "I'll be right back!" and went and got a fellow from the back who wanted to see a phone with my situation. They hooked the phone up to their computer at the desk and within 10 minutes, I was up and running with 2.3.5 Andriod. According to the fellow, they are aware that the update has problems and pulled it. He also said there are 105 of these AT&T warranty centers across the country. The one I went to happened to be attached to a larger store. If you're having this problem, save yourself some time and frustration and find a (hopefully) nearby AT&T warranty center to have them fix your phone.