Thanks, I appreciate your quick reply

I'm not sure whether I want to keep my FroYo 2.2 or update to Gingerbread, too. This sounds re-assuring! Thanks!

I upgraded two Captivate phones to Gingerbread 2.3.5, from the official Samsung upgrade. One word - Horrible. I am pulling my hair for this. I had upgraded to Froyo using official ATT release, and waited patiently for Gingerbread. Totally disappointed.

 

Freezes, crashes, tethering application crashes.. . Feel like slapping the Samsung testing team for doing this lousy release. I love Android, and am will never go to iphone. But I can certainly change from Samsung to maybe HTC or LG..

 

I might go for factory reset.. crap. It is like thinking you won a lottery, only to find out it was a scam !!!

Factory reset cleared up my tethering force closes. However, my Captivate still freezes once a day or so. The screen stays on but never reacts to anything.

 

There are three "resets" on can do.  Factory reset is the first one. The third and most destructive is called "GSM Reset". The second one is in between the two. See http://capfaq.com/w/Resetting/Restoring.

 

If my problems persist I will try the GSM reset. I have never had to do a GSM reset but it may be time. 

 

I do like Gingerbread. The icons are crisper, Mail is much nicer.

 

Android phone definitely need work in the upgrade department. That is where the iPhone shines. 

 

 

I upgraded my Captivate from Froyo to 2.3.5 (Gingerbread) last Thursday morning, and my wife's Captivate this

morning, both without incident. The performance has improved, particularly the SWYPE keyboard, and my apps are

running smoother. No more intermittent short freeze ups or hesitation. The email interface is much nicer too.

I followed this link, http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00045584&fm_seq=46246
I also rebooted my phone just before starting the upgrade. Download the Kies mini Updater that is available through

this link,and follow the istructions to the letter, and you should have no trouble upgrading. It insinuates that it

will wipe your data, but it doesn't. All apps, contacts, settings, etc. were intact however, I still backed up

everything beforehand

Thank you. I have found the same to be true with Gingerbread. Nicer email interface as well as other improvements. Definitely worth it

I take back what I said about freezing. My phone frooze again this morning after about 2.5 days of uptime. GSM Reset did not fix anything. I have seen many others on other forums that have the same issue.

 

Will call ATT and Samsung latter today but dont expect them to do anything. Samsung has stated in the past to send the phone in, but what is one today with a phone!

I just upgraded mine from 2.1 to 2.3.3 last night. (I think it was 2.3.3, I didn't see the full version number and I've read conflicting reports about 2.3.5 being released for the Captivate). Email has crashed on me, forcing me to remove the battery. The tethering app keeps bombing as well and it's DISABLED on my phone. Boot times are slow. I'm doing a reset (vol up/vol down/power) and that process (17 minutes and going) might hopefully fix some of this. But this is bad. 2.1 wasn't perfect, but I did not have these massive problems. Pity I can't go back... Of course, I've a number of months before I qualify for a new device. Do I go Galaxy 2 or iPhone? Or another Android device, from a brand that has both a good screen and a good reputation for system updates?

iPhone, in my opinion, is a much better product and is somewhat dumb (could not use the i word!) proof. It will be interesting to see what iPhone 5 is. For the Android, it takes forever to get an upgrade, and then it does not work well.  I dont see many bug fix patches or security fixes either. There should be!

 

I called Samsung today {removed for safety} to register my frustrations with the freezes. They logged the info, said to do a factory reset, and NOT to install other apps. They said that some app may not be ready for 2.3.5. I dont  believe that and wont be doing a factory reset unless the issue gets worse.

 

I too am up for renewal in  a few months. I probably will give Samsung one more chance with Galaxy S 2 or an ICS version from whatever manufacturer has them available mid Summer. If the Android does not work, then it will be an iPhone in 2 years.

 

Google just has to take control of the process and make sure the hardware manufactures and ATT stay on top of updates. I do understand that ATT has nothing to gain by making updates available and more to gain by not doing updates. No calls to the call center when there are issues with the upgrade.

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morechof wrote:

iPhone, in my opinion, is a much better product and is somewhat dumb (could not use the i word!) proof. It will be interesting to see what iPhone 5 is. For the Android, it takes forever to get an upgrade, and then it does not work well.  I dont see many bug fix patches or security fixes either. There should be!

 

I called Samsung today {removed for safety} to register my frustrations with the freezes. They logged the info, said to do a factory reset, and NOT to install other apps. They said that some app may not be ready for 2.3.5. I dont  believe that and wont be doing a factory reset unless the issue gets worse.

 

I too am up for renewal in  a few months. I probably will give Samsung one more chance with Galaxy S 2 or an ICS version from whatever manufacturer has them available mid Summer. If the Android does not work, then it will be an iPhone in 2 years.

 

Google just has to take control of the process and make sure the hardware manufactures and ATT stay on top of updates. I do understand that ATT has nothing to gain by making updates available and more to gain by not doing updates. No calls to the call center when there are issues with the upgrade.

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I agree. I never thought I'd actually say it, but I think I might drop both of my phones including my Android Captivate and going to a plain iPhone 4 altogether. Android is so unique and I really like it, but I'm finding more and more reasons why I should just switch to an iPhone, instead.

The hard reset is done. Email worked again. I then used MyBackup Pro to reinstall apps and settings. So far so good, but if I have problems I will reinstall all apps from scratch, without the data. But post-reboot email still works fine. My next phone might be an iPhone 5. Or maybe not; once I get used to the differences in Android, it'll get easier. And the iPhone's big downfall is that it won't download in the background (unless iOS5 fixes that...)

A couple things I would miss about Android if I made the switch is Adobe Flash support and live wallpapers. Other than that, there's really not much of a difference.

When you say Tethering App Are you talking about tethering that needs an additional fee for it to work or the tethering you could do with the older versions of Keys without an extra fee. 

 

Sorry, my bad, it's the tetheringmanager application. Sometimes when plugging into a computer usb, and occasionally when plugging into my charger, the Tethering Manager will pop up on the home screen and I have to force stop. It's very occasionally, and I understand that this is not all that unusual after on a Galaxy S phone after the 2.3.5 update. Yes, it would be the software that controls the for fee tethering to a pc.

To me the whole upgrade issue is moot.

Kies mini seems to require a 32 bit Windows machine with full admin privileges.  I don't know about you but I have no access to a machine like that.

I have a Win7 machine but it's 64 bit & 2 macs none of which can run Kies mini.

I went directly to the Samsung update site & they confirmed this (Gingerbread update for Captivate).

So now what do I do?

I can find 32 bit machines but none in places like my local Library but none of them allow admin access for the installation of the drivers.

I guess I'm stuck with Froyo until it's time to update to a new device.

Not true about win32. I used win 7 64bit for froyo and gingerbread upgrades using kies. No isseues. My only issue with gingerbread is my phone now locks up after 2 to 3 days of use!

I upgraded two days ago and am also having troubles.  Mine gets the pop up that tetheringmanager has failed and needs to force stop as well as a couple of others that I have not taken much note of unfortunately.  I don't use tethering and the error usually comes up on boot.  My phone will go from full bars to no signal when I am on a call after a couple of minutes and disconnect.  If I am on a call and try to go to the internet, the battery will fall to 0 and the phone shuts off.  I can plug it in and turn it back on the the battery will show an almost full charge and the phone will be fine again.  Has anyone found a resolution other than factory reset and reinstall?

 

I do love the new features.  One thing I miss is being able to double tap on a word and have it select the whole word instead of coming up with a menu asking if I want to select the word, cut the word, etc.  Some apps dont even show that and I have to move the blue arrow to the end of the word and delete it and hand type the word instead of being able to swype it again.  Is that a setting somewhere that I can turn back on?

Factory reset did not work .  I have searched everywhere and can figure out either how to fix it or how to go back to froyo.  As far as I can tell, I am totally out of luck. Please does anyone have another suggestion?  If not guess I'll go phone less for 3 weeks and send back to Samsung to reimage.  One thing I suggest is to NOT upgrade to Gingerbread yet.  Wait for a few more updates and be sure to check posts from the brave who try it first.