WEll update, I handed the phone to Fedex yesterday morning. Fedex delievered it to "Sue" at HTC at about 930am today. At 1:07pm they sent me an email saying they completed their diagnostic and determined the screen was broken. They issued me 2 options... 

1) Do nothing, they send the phone back and bill me $28 for diagnostic

2) Pay $115 and they fix the phone and send it back to me. 

They are covering FedEx shipping in both directions as part of this. So I told them to fix it (duh, why you think I sent it it? LOL) to day at 130pm. I'll update again when they ship so that everyone can see how slow/fast/great/bad this turns out...