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gatorengineer64 wrote:

 Can anyone post a simple straightforward tutorial on how to get the phone to upgrade?

 

One year after relase and we are getting the first meaningful update.  My touchpad is on Ice Cream Sandwhich (so I am not a tota Droid l Noob).... This is terrible, what ATT users are being put through...

 

I have tried everything.  several computers, onto Kies Mini now.  I have never gone to Cyanogen or other third party rom but this terrrible experience may drive me there.  One year to an HTC, unless ATT wants to give me an out on the upgrade.

 

I am stuck with the Droid digging, and then I get a message that the "the phone could not be upgraded" in Kies Mini....  nothing else.  So comments suggestions would be appreicated.  By the way, USB debug and Kies Mode are mutually exclusive....

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You could try going to an AT&T Device Support Center and have them upgrade your phone for you if all else fails. They will do it for you for free.