Re: F908: "Error Processing Request":[ Edited ]
10-25-2011 04:00:25 PM - edited 10-25-2011 04:02:29 PM
did they provided you any ticket number?maybe they are still working on the problem
I was finally given a ticket number yesterday. I was told that my problem had to be escillted to the Wireless Mobility Tech Dept., because the Web assist dept. could not figure out what was causing this error and therefore couldn't fix the problem. The rep. Who I spoke with said it could take up to 72 hours for them to get back to me. This should have been done during the first two calls that I made about this problem.... If I don't hear from them by Thursday and I still can't access my features in OLAM I will be calling them again. I won't stop calling until they fix this and I can manage my own features since that is the whole purpose of OLAM in the first place.