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psal2 wrote:

I just upgraded to a Samsung Infuse and the phone is great but doesn't have the feel of the HTC and I feel more comfortable with an HTC that has a little more thickness like the Vivid.   I just got this last Thursday 5/10 and have been told by ATt that I have up to 30 days to take it to an ATT store to do an exchange.   However, reading the policy I see that it could be a $35 restocking fee and was wondering if it would apply.  It really isn't clear.   The phone I want would be an increase in my cost (only $49), and would I need to do a new activation (another $36 fee)?

 

Pete

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activation charge is one time, if you take advantage of the one time buyers remorse exahange you will not be charged it again. As far as rstocking fee - you can discuss it with the store you bought it at. You might get it waive, if you bought it from a franschise dealer that is up to them. If you bought the phone from a franchise dealer you have to take it back to the same dealer you bought it from.

Thanks.  Got the phone from ATT Online upgrade. 

Pete

If you ordered online there should be no restocking fee in a corporate store.  Don't know about a franchise dealer.  Never dealt with returning a phone to one of them.

Thanks.  That was what I was hoping.  It is a shame that the Samsung is so thin.  I really like it too.