Visitor
lucdesigns
Posts: 1
Registered: ‎09-28-2006
My Device: cingular 8125
HTC Titan restarts 4 no reason

From time to time my Titan shuts itself off, then restarts.  Usually I notice it when it's sitting on my desk and I have not touched it.  Anyone else see this happening?  Is this normal?  Thanx.

Wild Banchi
Posts: 6,084
Kudos: 197
Solutions: 133
Registered: ‎12-11-2009
My Device:  iPhone 4, Samsung Captivate
Re: HTC Titan restarts 4 no reason
That should not be normal for a brand new smartphone, although it does happen with just about every smartphone out there - Samsung, Motorola, LG, even Apple. I have no idea why.

I would suggest exchanging the phone for a different one. Hopefully the next one will not have this problem.

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Posted from Apple iPhone
wingrider01
Posts: 9,664
Topics: 83
Kudos: 596
Solutions: 175
Registered: ‎05-26-2008
Re: HTC Titan restarts 4 no reason

As WB said, itis not normal, first step would be to set it back to factory defaults and see if the issue continues, how to do this shold be in the owners manual.  If it stops restarting then you know it is an 3rd party app causing the problem, then you have to figure out which one it is, you can do this by adding one at a time to see if they cause the phone then give it some time to see if it resets the phone before adding the next.

 

Sounds more like a rogue app causing the reset

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.