That is very relevant and appropriate.  ATT has been incompetent at least or flat out lying to its customers about existance of available updates and fixes.  These are important updates that fix legitimate privacy and functionality deficiencies.  The complaint is a valid and appropriate step since the company treats it's customers in an unfair and unethical way exposing them to security problems as well as broken functionality with respect to Exchange 2003 reply problem or the disappearing keyboard issue.