Posts: 5
Registered: ‎12-06-2008
Re: Quickfires have been recalled. Read for info on getting a free exchange for a Propel.

I am slightly confused too. I called yesterday and they offered me a refurb. propel or matrix. I am not happy with a refurb anything when I paid for a new phone in mid Nov. What they said was that b/c I am not 6mo or more into my contract there is nothing that can do but send out a refurb. Then gave me the mess about a refurb is just as good as new....which we all know is not necessarily true.

Are they in fact recalling the phones? and even if the don't, we should be entitled to a new replacement not a refurb.