Visitor
dhelms
Posts: 22
Registered: ‎06-30-2010
Re: iphone 4 pre order still "in progress"!!!!

 



 

I wouldn't believe these reps :smileysad:

 

Thank you for your patience! An AT&T sales representative will be with you shortly.

You are now chatting with Sara J., an AT&T sales representative.

 

Sara J.: Welcome to AT&T online Sales support. How may I assist you today?

Me: Hello...I'd like to order the iPhone 4 32GB but heard that it was on backorder.

Me: Do you know when it will be available again?

Sara J.: Good afternoon. I'll be more than happy to assist you with this today. The Apple iPhone 4 32GB is in stock right now.

Sara J.: Are you an existing AT&T customer?

Me: No, I'm a new customer.

Me: Oh

Me: My sister ordered hers and she said her order status is "backordered"?

Sara J.: I know that we'll love to have you over here with us at AT&T.

Sara J.: According to the website, they're in stock.

Me: Oh...she ordered hers today.

Sara J.: Have you placed your order?

Me: No...I didn't want to order if they were backordered.

Sara J.: I understand. You could always place your order and then if it turns out that the iPhone is backordered, you can cancel the order.

Me: Oh ok...so there's no way to verify if they are really in stock or not?

Sara J.: I'm sorry, I do not have that information.

Me: Oh ok...I guess I'll just wait. Thanks.

 


LOL! How did she go from according to the website their in stock to...I don't have that information?  That cracks me up!!!