youngjm wrote:
JesseDegenerate wrote:"what does the BBB do for you"
they've actually done a ton, with a dispute i had with olympus. The second they saw that i made that complaint, they rectified their error. (i wouldn't buy "water proof cameras" from them for a few more years
)
Glad to hear it. I just never place much weight into what they can do. As a matter of fact, I often look at some sites with skepticism when I see them toughting the logo. For example some of these auction sites that sell the product relatively cheap but charge you a fee to bid hiding the true cost of you purchase and making a loss more expensive.
The BBB has been helpful to me in the past, too, and one time it was against a cellular service provider (not AT&T).
The BBB has more than one function. The function to resolve complaints is different from the function where the result is the BBB logo being placed on a company's website. I don't know which auction site you are speaking of. I have seen that some people have an issue with one of the sites that I check out from time-to-time. If you check the BBB's website about this particular auction site, you will see that the BBB doesn't take issue with the fee to bid because it is fully disclosed in the end-user agreement that a customer is supposed to read, understand, and agree to before purchasing bids. The BBB does investigate complaints, but the BBB can't make a customer read and understand agreements before signing.
