I agree.  The sales people at ATT knew we wouldn't get our phones on the 14th.  Or at least that the chances were slim.

I ordered two-a white 16 for me and black 16 for my husband.  Mine still shows backordered but his is ready to be shipped.  No tracking info yet.

Spoke to ATT phone rep who said store folks get commission and are likely saying whatever to probably make the sale.  Phone reps don't get commission.