After a length debate with both ATT and Apple and unable to comprehend the technical complexity in addressing my simple request to unlock a no-contract phone I have lodged complaint with FTC , FCC as well as Georgia’s office or governor.

I called FTC to find out what are the next steps. I was told that filing a complaint does not guarantee that FTC will take it up. If there are enough complaints FTC will consider investigating the matter.  So here’s a list of all the government agencies which regulate this industry and you can file complaint against these companies here:

1. FTC: http://www.ftc.gov/bcp/

https://www.ftccomplaintassistant.gov/

2. FCC: http://esupport.fcc.gov/complaints.htm

If you are in the same boat as me or if you are out of contract and your phone is reduced to mere iPod status, I would urge you to file complaint with the government. {link removed per guidelines}