Re: AT&T to begin unlocking off-contra
ct iPhones this Sunday, April 8th
04-09-2012 04:58:12 AM
History : iPhone 4 bought for full price in June 2011. Had ATT service for 40 days before canceling the service on leaving the country.
Call to International Care : Not aware of policy
Chat with Internation Care : 2 different agents not aware of policy. Got the same response "We have read and are aware of the articles online stating AT&T will begin unlocking iPhones that are no longer under contract as of today. Unfortunately, at this time, AT&T has not released an official statement informing us of the validity of the reports or how we will go about unlocking the iPhones"
Waited for 7am ET to talk to agent in US call center.
15 minute call, most of the time is spend by the agent filling out the case form.
Information required : AT&T wireless number to identify account, last 4 digits of SSN for verification, IMEI number
They will forward the request to Apple and give you a case number. ETA 16 April.
Now waiting for the email from Apple.