I'm sorry that your phone doesn't meet the unlocking requirements.
As wingrider mentioned, I'm happy to connect you with a member of my team to review your account and ensure that we've exhausted all the avenues.
If you'd like me to do that, please send me a private message with your name, account number, IMEI, your contact phone number and the best time to call.
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.
--------------
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue,
please send a private message to ATTCustomerCare.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an
"Accepted Solution". Learn about accepted solutions
here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
