Effective immediatel y!
04-28-2012 09:43:03 AM
Effective immediately, AT&T will unlock an iPhone under the following circumstances:
- The person requesting the unlock is a current AT&T customer or a former AT&T customer who can provide the phone number or account number for the account
Re: Effective immediatel y!
04-28-2012 11:42:06 AM
- must be in good financial standing
- iPhone must not be under current contract term
Do these still stand?
Posted from my Samsung Galaxy SII Skyrocket, an AT&T LTE smartphone. Experience speeds up to 10x faster than 3G.

Re: Effective immediatel y!
04-28-2012 01:42:20 PM
Evandela wrote:
Awesome news!! However, do these requirements still apply:
- must be in good financial standing
- iPhone must not be under current contract term
Do these still stand?
Posted from my Samsung Galaxy SII Skyrocket, an AT&T LTE smartphone. Experience speeds up to 10x faster than 3G.
not really sure if this is a late posting or a change in the requirments - one thing that is different from the 04/08 blurb
"a former AT&T customer who can provide the phone number or account number for the account"
this is different wording from the original report that was published earlier on the 5th estate sutes
maybe I am using the wrong search words but still can;t find anything ATT site
if his is a change it can affect those that purchase the phone via fleabay or craigs list

Re: Effective immediatel y!
[ Edited ]
04-28-2012 02:51:19 PM - edited 04-28-2012 02:51:53 PM
Where did you hear this? I still haven't found anything on AT&Ts official site saying they are even unlocking phones, much less what the requirements are.
coolrhyme wrote:Effective immediately, AT&T will unlock an iPhone under the following circumstances:
- The person requesting the unlock is a current AT&T customer or a former AT&T customer who can provide the phone number or account number for the account

Re: Effective immediatel y!
04-28-2012 02:56:03 PM
dwill05 wrote:Where did you hear this? I still haven't found anything on AT&Ts official site saying they are even unlocking phones, much less what the requirements are.
coolrhyme wrote:Effective immediately, AT&T will unlock an iPhone under the following circumstances:
- The person requesting the unlock is a current AT&T customer or a former AT&T customer who can provide the phone number or account number for the account
It was just updated today.
General iPhone Unlock Eligibility Requirements
- The person requesting the unlock is: (i) a current AT&T customer; or (ii) a former AT&T customer who can provide the phone number or account number for the account.
- The iPhone was designed for use on AT&T’s network
- Account cannot have a flag for excessive off-network roaming.
- Must be an eligible AT&T iPhone.
- All contract obligations, including any term commitment, associated with the device to be unlocked have been fully satisfied.
Re: Effective immediatel y!
04-29-2012 02:26:22 AM
Posted from my iPhone 4S on AT&T, the nation's fastest 4G network.

Re: Effective immediatel y!
[ Edited ]
04-29-2012 04:22:06 AM - edited 04-29-2012 04:25:00 AM
coolrhyme wrote:
dwill05 wrote:
Where did you hear this? I still haven't found anything on AT&Ts official site saying they are even unlocking phones, much less what the requirements are.
coolrhyme wrote:
Effective immediately, AT&T will unlock an iPhone under the following circumstances:
- The person requesting the unlock is a current AT&T customer or a former AT&T customer who can provide the phone number or account number for the account
It was just updated today.
General iPhone Unlock Eligibility Requirements
- The person requesting the unlock is: (i) a current AT&T customer; or (ii) a former AT&T customer who can provide the phone number or account number for the account.
- The iPhone was designed for use on AT&T’s network
- Account cannot have a flag for excessive off-network roaming.
- Must be an eligible AT&T iPhone.
- All contract obligations, including any term commitment, associated with the device to be unlocked have been fully satisfied.
got a link for it? It has definately changed from the original 04/08 initial release, they added a couple more restrictions to the proceedure, or at least expanding the definition of the original press release, number 1 and 5 are more restirctive then the original blurb
this is what the original press release stated
- iPhone not in contract with AT&T, either having completed a contract or purchased without contract
- AT&T account in good standing
- iPhone IMEI number

Re: Effective immediatel y!
04-29-2012 05:28:07 AM
If true, this would seem bad news for a lot of people outside the US since they probably aren't AT&T customers, and probably don't have the old account info if they bought a used phone that was once on an AT&T account.
What changed? Did AT&T just get swamped with unlocking requests from outside the US and decide it wasn't worth the effort for people who aren't, or never were, AT&T customers?

Re: Effective immediatel y!
04-29-2012 08:06:28 AM
dwill05 wrote:
Still would like to see an official link to this, or is this an internal memo that you have access to as you are an AT&T employee?
If true, this would seem bad news for a lot of people outside the US since they probably aren't AT&T customers, and probably don't have the old account info if they bought a used phone that was once on an AT&T account.
What changed? Did AT&T just get swamped with unlocking requests from outside the US and decide it wasn't worth the effort for people who aren't, or never were, AT&T customers?
As per your first question, Yes.
For the last question i dont have any idea. Why they change the requirements or the eligibility. We will soon to find out. But I think this is due to a lot of people asking their iphone to be unlock even if they are not eligible. But i dont know ![]()
This will be bad for other user who got their iphones on ebay or craiglist or other online store. ![]()
Re: Effective immediatel y!
04-29-2012 02:23:41 PM

Re: Effective immediatel y!
04-29-2012 02:48:49 PM
graphite07 wrote:
so i can call AT&T right and my iphone 4S unlocked?
i do not have bad billing history
i do not have any recent account suspensions
my account in good standing and i am the account holder.
if you got it subsidized then no - it is still under contract. if I recall right it was mid-october of 2011, so it will be around 2013 when you are eligible if you got it subsidized with a 2 year contract, if you paid full price for it you should be able to unlock it
"All contract obligations, including any term commitment, associated with the device to be unlocked have been fully satisfied"

Re: Effective immediatel y!
04-29-2012 03:02:03 PM
wingrider01 wrote:
graphite07 wrote:so i can call AT&T right and my iphone 4S unlocked?
i do not have bad billing history
i do not have any recent account suspensions
my account in good standing and i am the account holder.
if you got it subsidized then no - it is still under contract. if I recall right it was mid-october of 2011, so it will be around 2013 when you are eligible if you got it subsidized with a 2 year contract, if you paid full price for it you should be able to unlock it
"All contract obligations, including any term commitment, associated with the device to be unlocked have been fully satisfied"
Yes, if you were able to finish the contract of paid the ETF.
Re: Effective immediatel y!
04-29-2012 06:35:12 PM
graphite07 wrote:
still under contract and YES i got the subsidized price time of upgrade.
You probably will not get your iPhone unlocked at this time. You need to wait for your contract to be up. You may want to call and give it a shot but I would not expect a postive outcome at this time.
For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500
Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825

Re: Effective immediatel y!
04-30-2012 02:32:29 AM
graphite07 wrote:still under contract and YES i got the subsidized price time of upgrade.
It's been pretty clear in the huge thread here on unlocking that the phone has to be out of contract to be eligible to be unlocked. That's been true ever since it started early in April and hasn't changed.

Re: Effective immediatel y!
04-30-2012 11:04:44 AM
dwill05 wrote:
Still would like to see an official link to this, or is this an internal memo that you have access to as you are an AT&T employee?
If true, this would seem bad news for a lot of people outside the US since they probably aren't AT&T customers, and probably don't have the old account info if they bought a used phone that was once on an AT&T account.
What changed? Did AT&T just get swamped with unlocking requests from outside the US and decide it wasn't worth the effort for people who aren't, or never were, AT&T customers?
Is this what you were looking for dwill?
http://www.att.com/esupport/article.jsp?sid=KB4145

Re: Effective immediatel y!
04-30-2012 02:51:43 PM
21stNow wrote:
dwill05 wrote:
Still would like to see an official link to this, or is this an internal memo that you have access to as you are an AT&T employee?
If true, this would seem bad news for a lot of people outside the US since they probably aren't AT&T customers, and probably don't have the old account info if they bought a used phone that was once on an AT&T account.
What changed? Did AT&T just get swamped with unlocking requests from outside the US and decide it wasn't worth the effort for people who aren't, or never were, AT&T customers?Is this what you were looking for dwill?
http://www.att.com/esupport/article.jsp?sid=KB4145
32#fbid=W8nEZBDGSIh
that works and man is that going to make it a lot more difficult for the ebay and craigslist purchasers

Re: Effective immediatel y!
04-30-2012 03:22:22 PM
For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500
Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825

Re: Effective immediatel y!
04-30-2012 03:59:00 PM
21stNow wrote:
dwill05 wrote:
Still would like to see an official link to this, or is this an internal memo that you have access to as you are an AT&T employee?
If true, this would seem bad news for a lot of people outside the US since they probably aren't AT&T customers, and probably don't have the old account info if they bought a used phone that was once on an AT&T account.
What changed? Did AT&T just get swamped with unlocking requests from outside the US and decide it wasn't worth the effort for people who aren't, or never were, AT&T customers?Is this what you were looking for dwill?
http://www.att.com/esupport/article.jsp?sid=KB4145
32#fbid=W8nEZBDGSIh
Not unless I was looking for an AT&T Small Business Support page that says "the page you are looking for has moved, been replaced, or is currently unavailable."

Re: Effective immediatel y!
04-30-2012 05:13:28 PM
I take that to mean that the link doesn't work for you dwill?
It seems that some of the links that I post don't work for some people, but when I click on it from the post, it takes me back to the page that I expected.

Re: Effective immediatel y!
04-30-2012 05:29:14 PM
21stNow wrote:I take that to mean that the link doesn't work for you dwill?
It seems that some of the links that I post don't work for some people, but when I click on it from the post, it takes me back to the page that I expected.
I finally got it by searching for KB414532. I think the stuff that is posted after that number in the URL (e.g. #fbid=W8nEZBDGSIh) is a cookie or something related to the computer or account of the individual who copied the URL from their browser. That link works only for that person, so they can always click on it and go there. When I finally got to it, I had a different set of letters/numbers after the #fbid= , which probably only works for me on my computer.

Re: Effective immediatel y!
04-30-2012 07:10:19 PM
I just tried it on a different computer and it still worked for me. Oh well, at least you saw it.

Re: Effective immediatel y!
05-01-2012 03:42:33 AM
21stNow wrote:
I take that to mean that the link doesn't work for you dwill?
It seems that some of the links that I post don't work for some people, but when I click on it from the post, it takes me back to the page that I expected.
had to select "wireless service" from a drop down box to get the link to function - here is the text of the link
What are the eligibility requirements for unlocking iPhone?
General Eligibility Requirements for Unlocking iPhone
AT&T will unlock an iPhone under the following circumstances:
- The person requesting the unlock is: (i) a current AT&T customer; or(ii) a former AT&T customer who can provide the phone number or account number for the account.
- The iPhone was designed for use on AT&T's network;
- All contract obligations, including any term commitment, associated with the device to be unlocked have been fully satisfied; and
- The iPhone has not been reported lost or stolen.
Current customers will be allowed five (5) unlocks per account, per year, so long as their account is in good standing with no past-due amount or unpaid balance and has been active for at least sixty (60) days.
Former customers will be allowed five (5) unlocks per former account so long as they owe AT&T no Early Termination Fee or other unpaid balance.
In addition, AT&T will unlock an iPhone for: (i) an active and deployed member of the military who is a current AT&T customer in good standing and is able to provide AT&T with deployment verification; and (ii) a person who purchased the iPhone from an authorized location at the "no commitment" price and can provide proof of purchase.
AT&T reserves the right to deny any unlock request that it concludes would result in an abuse of this policy or is part of an effort to defraud AT&T or its customers. AT&T further reserves the right to alter this unlocking policy at its discretion without advance notice.

Re: Effective immediatel y!
05-01-2012 01:38:26 PM

