Re: My iphone 4S is damaged and warranty voided. Can I get a new one?[ Edited ]
05-24-2012 07:59:18 AM - edited 05-24-2012 08:32:28 AM
Notwithstanding the positive experience jamileh received from Apple when she attempted to have her damaged iPhone replaced--there's something to be said where Apple is willing to replace an iPhone that was damaged through its owner's own actions (intentional or otherwise), yet may balk at replacing an inoperative iPhone out of warranty (even if the owner is more than willing to pay the $199 replacement fee) simply because it was rendered inoperative due to a third-party having attempted to effect repairs to said device.
Now jamileh didn't mention as to whether her scratched iPhone (which she acknowledged was caused by her own actions) was replaced under warranty at no additional charge to her--if indeed Apple replaced her scratched iPhone under warranty, then that makes it all the more puzzling that Apple may not be willing to replace one that's out of warranty simply because it was worked on by a third-party. Wow, I won't even attempt to try to figure out the logic in that...
the difference is the phone was not out of warranty, the op was told the warranty was void because of the 3rd party glass replacement, the phone was not out of warenrty, the warrenty was void
As Irish Rose commented earlier--doesn't that then make the device "out of warranty"? Not unless you're implying that a device could have a voided warranty yet still not be considered out of warranty? I realize the OP had effectively rendered the warranty void by having a third-party effect repairs on his device while it was still under warranty, but what you apparently failed to read was that the OP wasn't disputing the fact that his warranty was now void because of it, but rather, why Apple initially would not offer to replace his device under the OOW policy even after OP indicated he was more than willing to pay the OOW price ($199)?
No, a voided warrenty is NOT the same as out of warrenty, sorry but this is playing semantics.
definition of using the word void with a verb
to make ineffectual; invalidate; nullify: to void a warrenty
I never said that "voided warranty" and "out of warranty" were one and the same--I asked if a device had its warranty voided for whatever reason, wouldn't it mean that from that point forward, the device is then technically out of warranty? I mean, can a device have its warranty voided and yet not be considered out of warranty after that point?
BTW--I do know the definition of the word "void"...no need for you to give me a dictionary lesson. I mean, if you're gonna go there...then I could point out one mistake you made...but I won't since it's against forum guidelines.