My Device: Motorola L2 SLVR
Re: iPhone Registrati
on Roadblock - ERROR ON AT&T'S PART!
07-17-2008 10:07:21 PM
IT IS IN THE MAIL, YOU PAID FOR IT, WAIT FOR IT TO GET THERE. If the wait time was too long, you shouldn't have ordered it in the first place! God, I've never seen more people complain than about the iPhone upgrades, they're being completely reasonable in your situation.
I don't think the issue here was the fact that the order could/couldn't be canceled, it was more the fact that AT&T's customer service people were completely unhelpful. And as far as MY situation goes, this is a situation where AT&T, and ONLY AT&T, dropped the ball. Not only that, but the CSR I spoke with said that they've been encountering this with a NUMBER of customers who started off with Cingular. So they've screwed things up for a WHOLE BUNCH of people. Not good business practice on their part!