Re: Wow! ATT doesn't care about existing customers
12-29-2011 09:52:33 AM
Yes, I know that it happens with all providers. But when you have a rep that says it will only go up $20 when the promotion ends and it really is going up $50 dollars.. how is that right? Sounds a little sketchy.. Would you not be mad? I have never had this happen before and Now, no one can help me.
Also, as far as the jacks go.. that maybe that they only turn on certain jacks, but why would he have me troubleshoot the box for 15 minutes to come back and say he can't help me. Don't you think he should know that I have 2 boxes, so those are the only 2 jacks turned on? So he could tell me right away that the jack i'm trying to use doesn't work.
Not necessarily, you can have 4 jacks activated with your install, there really isn't any way of knowing which outlets are turned on or not without troubleshooting.