I have had the loss of signal problem for 3 years now.  Phone, internet and cable service goes down several times a day. Probably well over 20 techs to my house. Replacing RG, DVR's, wiring, connections, Several line techs out doing work outside.  Nothing seems to work.  No consistent person working the issue. Some appear knowledgable and others, I am more tech savvy than.  I am close to the VRAD - 800 ft. Lines look good when techs come out.  I had a previous tech come out and tell me other neighbors have issues and lines should be replaced.  The last tech out when I mentioned this to him, he checked his screen for the people in my area and out of 21 people in my area only 7 had good service.  That is only 1/3 of the people.  This is unacceptable.  The service keeps going down while the prices keep going up.  This causes my alarm company to keep calling me reporting trouble on the line.  Not to mention if someone were to break in.  If I needed to call 911 the phone doesn't work then.  I also work from home a few days a week and can't have my service be intermittent.  I've noticed some different threads where people have mentioned firmware issues.  I am looking for some kind of help on this from someone who knows what they are doing.  I can't take calling into the offshore people who aren't able to do anything except waste my time and disconnect my calls.  Please HELP!!!  This is my last effort before I leave AT&T for good!!