Looks like Sprint is starting down the golden path

 

http://support.sprint.com/support/article/Mobile_Broadband_Plan_and_Mobile_Hotspot_Addon_Changes_sta...

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wingrider01 wrote:

10 - 12 GB a month? Slight overage, utilize a iphone for business, average 100-250 emails a day with attachments, rarely go over 3gb in a given month, about the only time I do is when I am on a extended trip and have multiple webex's to attend. Suspect that is considered "excessive", you are right you do have the right to do this, but in turn the crrier has the right to impose limitations

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They have every right in the world to throttle my data according to there contract.  But if you end up like me they are in breech of contract.  They have throttled me down so much that i can even open a web page.  Data isnt unlimited if you cant use it.  Its not that it takes things forever to load either, everything (including the android market) times out before it can load.  Thats about what i use on average is 10-15 gigs depending on how much im out of town for the month.  The thing that makes me the maddest is that they can make there top 5% number whatever they choose it to be.  Everyone else gives you a soft cap. 

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jachmar15 wrote:

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wingrider01 wrote:

10 - 12 GB a month? Slight overage, utilize a iphone for business, average 100-250 emails a day with attachments, rarely go over 3gb in a given month, about the only time I do is when I am on a extended trip and have multiple webex's to attend. Suspect that is considered "excessive", you are right you do have the right to do this, but in turn the crrier has the right to impose limitations

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They have every right in the world to throttle my data according to there contract.  But if you end up like me they are in breech of contract.  They have throttled me down so much that i can even open a web page.  Data isnt unlimited if you cant use it.  Its not that it takes things forever to load either, everything (including the android market) times out before it can load.  Thats about what i use on average is 10-15 gigs depending on how much im out of town for the month.  The thing that makes me the maddest is that they can make there top 5% number whatever they choose it to be.  Everyone else gives you a soft cap. 

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And so does ATT, They are softcapping you - if it was hard capping your data transfer would be turned off until the start of the nxt billing cycle. I guess you never stay in hotles that have wireless access in the room? Like you said, they have every right to do what they are doing. Travel extensively also, never came anywhere near that amount on any of the carriers that I have phones with - and that is with combining all of them

I don't think he's complaning about the throttling. He's saying its unusable. His browser is timing out before the page loads, as is the android market.

Throttling to the point where it is unusable is bogus.  AT&T could at least throttle to GPRS or Edge speed.  At least a person should be able to read their email or do some light web browsing.

 

Howver, the poster should realize that if he is burning through 10-12GB of data a month, then he should limit non-business heavy usage, like Netflix, so that he doesn't hit the throttle cap.

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abenusa wrote:

Throttling to the point where it is unusable is bogus.  AT&T could at least throttle to GPRS or Edge speed.  At least a person should be able to read their email or do some light web browsing.

 

Howver, the poster should realize that if he is burning through 10-12GB of data a month, then he should limit non-business heavy usage, like Netflix, so that he doesn't hit the throttle cap.

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have seen reports of carriers throttling so that email ports are open until the start of the next billing cycle, have not seen any documentation on what they actually throttle down to, so it is all speculation.

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wingrider01 wrote:

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have seen reports of carriers throttling so that email ports are open until the start of the next billing cycle, have not seen any documentation on what they actually throttle down to, so it is all speculation.

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There not soft capping because they wont give you a number for what they call the top 5%.  They have me throttled to 0.16mbps download and any where from 0.62mbps to 0.89mbps upload.  The download stays the same regardless of  where im at in the world on what kind of service i have.  I can get email on occasions, as long as they dont have attachments.  Everything else just times out. 

"They have me throttled to 0.16mbps download and any where from 0.62mbps to 0.89mbps upload."

 

0.16mbps is 160kbps, which is Edge speeds.  ~0.80mbps is 800kbps or nearly 1mbps, which is plenty fast.

 

I had Edge for my speed until a year ago (that is all we had were I live/work).  And Edge speeds were fine for reading email and light web browsing.  So I don't know why things would be timing out for you.  Makes me think it is something else not working.

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jachmar15 wrote:

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wingrider01 wrote:

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have seen reports of carriers throttling so that email ports are open until the start of the next billing cycle, have not seen any documentation on what they actually throttle down to, so it is all speculation.

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There not soft capping because they wont give you a number for what they call the top 5%.  They have me throttled to 0.16mbps download and any where from 0.62mbps to 0.89mbps upload.  The download stays the same regardless of  where im at in the world on what kind of service i have.  I can get email on occasions, as long as they dont have attachments.  Everything else just times out. 

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soft cap = reduce data transmit speed of the connection to bare minimum

hard cap = turn off data transmission completely

 

they are softcapping. If they where hard capping nothing would be coming across the data portion of the phone, you claim you are recieving items, so it is a soft cap. As mentioned you are at edge speeds by another poster, have you even looked into the functioning of your phone to see if there is a issue with it? Maybe something you have loaded is affecting the transmisisons speeds, we discovered a interesting fault in a anti-malware product for smartphones that killed application speed, remove the app and things went back to normal, possible that there is something affecting the throttle speed.

Sorry, let me clairfy that a little better since it didnt make sense.  I want the soft cap numbers is what i was trying to say.  I dont want a made up top 5% number. 

Theres nothing downloaded thats affecting the phone.  Theres a delay from the time you open a webpage until the time you start to throttle.  This little bit of a delay is whats wigging it out and making things time out.  Heaven forbid if you fanboys ever find out something might actually be ATT's fault. 

Nope.  Not a fanboy here.  Just a user of AT&T service.  Just trying to get the facts.  Yes, I know that you would like a soft cap number.  I agree with you.  It would be nice to know if the softcap is 5GB, 7GB, 10GB, or whatever it is, so a person could plan for it.

 

And now your statement regarding the initial delay before data starts flowing at the throttled speed makes sense as why things time out.  So now the question is why is this happening.  I have a theory, but it may/may not be correct.  My theory is your account is "marked" that you have hit the softcap.  So when you access data, your account is checked, and some underlying software kicks in to throttle the data stream at your local cell tower.  My theory is this checking, and the initiation of the throttling is causing an initial time delay.

 

So, what can you do about it?  I don't believe AT&T officially looks at these forums and passes the information on to those that could actually do something about it.  I would call AT&T customer service, describe your problem, and get it escalated to a department that could actually do something about it.  Before doing that, do some documentation, such as run speed test apps, and record the delay from when you hit the go button, to when you actually receive data.

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jachmar15 wrote:

Sorry, let me clairfy that a little better since it didnt make sense.  I want the soft cap numbers is what i was trying to say.  I dont want a made up top 5% number. 

Theres nothing downloaded thats affecting the phone.  Theres a delay from the time you open a webpage until the time you start to throttle.  This little bit of a delay is whats wigging it out and making things time out.  Heaven forbid if you fanboys ever find out something might actually be ATT's fault. 

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heaven forbid it could actually be a device error or a net access error. Given the phyiscal makeup of a data packet and the number of tranistion hopes that it can take to get to and from a destination site it can be a number of things tht can be casuing the problem, not just the thought that you are being throttled. do a a tracert with packet loss to the various locations you are trying to get to, would suggest that you utilize a website off the phone to get the information since utilizing another method will not send the data packet through the same route and hand offs that the phone uses. Especially if it occurs on both a wireless connection and the standard data connection

 

5% is what they are using, have to admit  that is a poor choice though, most throttled carriers states in excess of 5GB all data traffic except for email will be stopped until the start of the next billing cycle,  this appears to be a more equitable senario. Guess they thoght that was more fair, but it really should be a hard limit cap - 5Gb is equitable

Where do people come up with this ridiculous 5GB as what should be a cap? I'm 5 days in my billing cycle and have already passed 5GB. I use Netflix on a daily basis, which is why I can easily go through 30-40GB a month. And that's just 1-2 hours of Netflix per day (usually hooked up to the tv when I go to bed). I don't have WiFi at home, so that's why I use that amount of data. I haven't been throttled yet, but I fear it will only be a few days until I am. I pay for unlimited data. It shouldn't be "Unlimited as long as you don't use it too much." And don't tell me about the Fair Use Policy, or that they have every right to throttle speeds to avoid network congestion. Bottom line is, if you switch to a tiered plan, and pay them more money for each MB or GB over 2GB, then they'll gladly take your money without throttling you. Since I pay twice as much as a tiered plan user, I should be able to use my data at the speeds I am accustomed to, not their new throttled speeds. If I told them "You can have as much of my money as you want, but you can only take $2 a month," then they wouldn't be too thrilled, right?

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wingrider01 wrote:

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 heaven forbid it could actually be a device error or a net access error. Given the phyiscal makeup of a data packet and the number of tranistion hopes that it can take to get to and from a destination site it can be a number of things tht can be casuing the problem, not just the thought that you are being throttled. 

5% is what they are using, have to admit  that is a poor choice though, most throttled carriers states in excess of 5GB all data traffic except for email will be stopped until the start of the next billing cycle,  this appears to be a more equitable senario. Guess they thoght that was more fair, but it really should be a hard limit cap - 5Gb is equitable

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Its not any error.  ATT has told me that i am being throttled.  There tech guy said all acount that unlimited are flagged after they go over 2g and then they take action from there.  5 gigs isnt that much data.  I can eat through 5 gigs in two weeks. I dont watch netflix or stream movies from my phone, other than the ocassional youtube video.  Most of my data usage comes from emails. uploading and downloan to our website and facetime or skpye back and forth with the guys in the office and probably about an hour of pandora a day.  Not any wifi in the middle of a construction site. 

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brianm523 wrote:

Where do people come up with this ridiculous 5GB as what should be a cap? I'm 5 days in my billing cycle and have already passed 5GB. I use Netflix on a daily basis, which is why I can easily go through 30-40GB a month

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Thats why that 5% number is garbage.  You have people who stream and tether constantly, not saying theres anything wrong with it cause its your phone, and you have someone like me who uses 10-12 gigs and they say we can see by the time stamps and data usage at the times that im not streaming videos or tethering but were not going to do anything about it.  If they could prove to me im in the top 5% then maybe i would be a little more understanding.

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brianm523 wrote:

Where do people come up with this ridiculous 5GB as what should be a cap? I'm 5 days in my billing cycle and have already passed 5GB. I use Netflix on a daily basis, which is why I can easily go through 30-40GB a month. And that's just 1-2 hours of Netflix per day (usually hooked up to the tv when I go to bed). I don't have WiFi at home, so that's why I use that amount of data. I haven't been throttled yet, but I fear it will only be a few days until I am. I pay for unlimited data. It shouldn't be "Unlimited as long as you don't use it too much." And don't tell me about the Fair Use Policy, or that they have every right to throttle speeds to avoid network congestion. Bottom line is, if you switch to a tiered plan, and pay them more money for each MB or GB over 2GB, then they'll gladly take your money without throttling you. Since I pay twice as much as a tiered plan user, I should be able to use my data at the speeds I am accustomed to, not their new throttled speeds. If I told them "You can have as much of my money as you want, but you can only take $2 a month," then they wouldn't be too thrilled, right?

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30-40 GB a month.  Normal user is somewhere around 2GB.  So you don't see consuming 15-20 X the normal user amount as excessive?  Wireless cell data was never intended to replace wired broadband service.  Sounds like you need to get WiFi at your home.  And sure, if you PAY for excessive data, you can use it.  The added overage charges help pay for network infrastructure.  This never really was a big issue until 3G and 4G speeds were available.  With GPRS and Edge speeds, it just wasn't possible to consume tremendus amounts of data, so people did not stream video in the first place.

 

I think what so many heavy users fail to see, is that wireless bandwidth is limited and everyone has to share it.  Would it be fair if your neighbor had a means to use all the water from your water main on your street and paid the same price as you did, and left you with just a dribble of water?  Of course not..  Now if that same neighbor is charged a LOT more in water billing charges due to his excessive use, and IFF the water department is able to supply an adequate amount ot water to everyone, then sure, let that neighbor consume, as long as it does not affect your water supply.

The term normal doesn't apply to anything that's unlimited. By definition, unlimited is "without limits" and therefore can't be contained in a "normal" category.

And as for the water analogy, I've never heard of anyone around me also using AT&T having problems using their data while I'm watching a movie. I'm a very detail oriented person, and without some hard numbers to look at in regards to my bandwidth usage compared to my neighbors, it's hard to accurately argue an arbitrary 5% cutoff. It seems if the top 5% get throttled, then the next 5% move up to the top, and the cycle continues indefinitely until nobody has a decent connection.

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jachmar15 wrote:

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brianm523 wrote:

Where do people come up with this ridiculous 5GB as what should be a cap? I'm 5 days in my billing cycle and have already passed 5GB. I use Netflix on a daily basis, which is why I can easily go through 30-40GB a month

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Thats why that 5% number is garbage.  You have people who stream and tether constantly, not saying theres anything wrong with it cause its your phone, and you have someone like me who uses 10-12 gigs and they say we can see by the time stamps and data usage at the times that im not streaming videos or tethering but were not going to do anything about it.  If they could prove to me im in the top 5% then maybe i would be a little more understanding.

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1. excessive streaming that boost the data usage is against the fair use policy, ergo throttling

2. tethering on the unlimited plan has never been authorized by ATT, you needed a specific tethering plan that was hard capped and you paid for the overages, if you take the time to search you will see threads about people that where tehering or appeared to be tethering being informed that the unlimit plan was being removed and the valid tethering plan as going to be applied - per the contractural terms.

 

Bottom line - their service, their fair use policy their rules. no different then other carriers. it should have been hard capped at 5GB, go over and you get email only until the start of the next billing cycle , or you exceed 5GB and you are soft capped to edge speed until the start of the next billing cycle. The only mistake they made in enforcing the fair use policy is not setting the criteria in stone.

 

You nevr answered - are you seeing similiar readings with wireless?

Im not saying tethering is right, im just saying im not going to tell the guy what he should and shouldnt do. I agree its wrong and that has a lot to do with what is going on but they can tell who is doing it and who isnt.
Sorry didnt see the question- If im at home on wifi im running 11-12mbps download.

listen  i have unlimited data plan. that means i can use as much as i want.  look up the definition.  its not their business if i use 1gb or 100gb. its unlimited. shouldnt be monitored.  that fair use crap is garbage. i pay for unlimited. there are no limits in unlimited.  

 

and i have one idea that hasnt been thought of yet, those of us who you say are violating such and such and are in the top 5% should not be throttled at all but if we are it should only be in peak hours.  i use most of my data from 11pm to 5am.  doubt im congesting the network too much in those hours.  this definately needs looked at further. 

 

also they didnt put netflix and pandora in the app store and onto mobile phones so nobody would use them. 

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Jamus75 wrote:

listen  i have unlimited data plan. that means i can use as much as i want.  look up the definition.  its not their business if i use 1gb or 100gb. its unlimited. shouldnt be monitored.  that fair use crap is garbage. i pay for unlimited. there are no limits in unlimited.  

 

and i have one idea that hasnt been thought of yet, those of us who you say are violating such and such and are in the top 5% should not be throttled at all but if we are it should only be in peak hours.  i use most of my data from 11pm to 5am.  doubt im congesting the network too much in those hours.  this definately needs looked at further. 

 

also they didnt put netflix and pandora in the app store and onto mobile phones so nobody would use them. 

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Actually you are incorrect, if you review the agreement that you agreed to for the data you will see there is a fair use policy that allows any carrier to determine if you are oversteping the bounds.

 

As far as putting the apps in the store - the manufacturer did not allow me to get a 600 Horse power engine in my Shelby GT so I could not use it's maximum pontential - but then again there is a "fair use" policy that restricts the top speed I can travel at when I am driving. Same exact thing.

 

Look at it this way - it could have been a harder cap, they could have restricted access to email and texting only when you exceeded the fair use policy. ATT is not the only carrier that limit's the "unlimited data" with a fair use policy, all of the carriers that have this feature do - even the lowly cricket, only they hard cap - exceed the fair use policy and all you get is email until the next billing cycle.

 

Sprint appeas to do it also

 

"Sprint reserves the right to limit throughput speeds or amount of data transferred and to deny, terminate, modify, or suspend service if usage exceeds 5GB per month in total or 300MB/month while off-network roaming."

Your analogy of your car is terrible. Has no relevance here. AT&T is fine with me "abusing" the network as long as I pay extra for it. So if I switch to a tiered data plan and use 20gig a month, everything is fine as long as I pay 10$ for each additional gig. The argument they make is garbage. So 95% of people use less than 2 gig a month, and only 5% use more than that and are "abusing "the network, I don't see a problem if only 5% of people use the network while the other 95% check a couple of emails a day. Do you mean to tell me that AT&T 's network infrastructure can only handle 5% traffic? Seems to me there wouldnt be ANY congestion if only 5% of people are using it. Those that use less than 2gig a month don't even need 3g network speeds. I am throttled to edge speeds and can do everything but stream movies and music. Which is exactly what the other 95% of people do on a daily basis.

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Jamus75 wrote:
Your analogy of your car is terrible. Has no relevance here. AT&T is fine with me "abusing" the network as long as I pay extra for it. So if I switch to a tiered data plan and use 20gig a month, everything is fine as long as I pay 10$ for each additional gig. The argument they make is garbage. So 95% of people use less than 2 gig a month, and only 5% use more than that and are "abusing "the network, I don't see a problem if only 5% of people use the network while the other 95% check a couple of emails a day. Do you mean to tell me that AT&T 's network infrastructure can only handle 5% traffic? Seems to me there wouldnt be ANY congestion if only 5% of people are using it. Those that use less than 2gig a month don't even need 3g network speeds. I am throttled to edge speeds and can do everything but stream movies and music. Which is exactly what the other 95% of people do on a daily basis.

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not quite sure what your issue is - you exceed the fair use policy that is built into your terms of service, any carrier reservesthe right to restrict your excess consumption - aka you have a car that will do 200 MPH (you smartphone with all your pretty apps), you abuse the posted limits (aka capped limit for data usage) you get handled.

 

The day of the unlimited data plan is long gone, people need to deal with that plan and simple. The only thing ATT did wrong was use a 5% cap, the throttle should have been setup like other carriers exceed 5GB and get throttled, things could have been worse - there is a thread heard stateing that ATT should not have throttled, it should have been a hard cap.

 

As far as your speculation on "Seems to me there wouldnt be ANY congestion if only 5% of people are using it." it is just that it is speculation, unless you have a detailed knowledge of the how the infrastructure is designed you can only guess, I am NOT "telling" you anything, you are assuming that.

 

 Contrary to popular belief any wireless carrier is a business, they are in it to make money for to pay their employees and stock holders if they are a publicly held company. Bottom line - you have no choice but to deal with it, all carriers are capping in one form or another - including home broadband suppliers. Even the lowly cricket has a fair use policy that caps at 5gb. You have a three choices - comply with the fair use policy, find another provider that probably has the same restrictions or live with soft capping

As before you couldn't be more wrong. Days of unlimited are not gone. I have unlimited and pay for it. The problem is not that im "abusing this fair use policy" that just so happens to come out of nowhere, the issue is that AT&T like others offered me unlimited when smartphones just arrived. Im sure they had no idea what would eventually evolve. Now that everyone has one, they try and capitalize knowing people can't do without it. First step, a tiered data plan = more money for chance of overages which everyone knows this is what makes them money. It use to be minutes now its data. Now they have to deal with the people on unlimited who are getting too much for too little. So let's threaten them with throttling so they will switch to a tiered plan and we know those people will go over. =$$. Its all about money and nothing else. And im sorry you couldn't understand me talking about only 5% of users using the network the way it should be used, I tried to use simple words but I guess you still couldn't understand. As for the car analogy, AT&T is the dirty cop that only charged me 30$ to drive 200 mph on his stretch of highway and now he wants 100$ to drive just as fast or he's gonna make me obey his speed limit which was there all along just never enforced.

Like it or not, things change.  AT&T is under no obligation to continue providing the same data plan.  AT&T is not violating their terms.  AT&T never said that they had to give you unlimited data at 3G (or 4G) speeds.  You're getting unlimited data, just slowed to Edge speeds.  Bandwidth is not limitless, but is governed by limits of physics.  This should be a "we" society, and less of a "me, me, me" society.

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Jamus75 wrote:
As before you couldn't be more wrong. Days of unlimited are not gone. I have unlimited and pay for it. The problem is not that im "abusing this fair use policy" that just so happens to come out of nowhere, the issue is that AT&T like others offered me unlimited when smartphones just arrived. Im sure they had no idea what would eventually evolve. Now that everyone has one, they try and capitalize knowing people can't do without it. First step, a tiered data plan = more money for chance of overages which everyone knows this is what makes them money. It use to be minutes now its data. Now they have to deal with the people on unlimited who are getting too much for too little. So let's threaten them with throttling so they will switch to a tiered plan and we know those people will go over. =$$. Its all about money and nothing else. And im sorry you couldn't understand me talking about only 5% of users using the network the way it should be used, I tried to use simple words but I guess you still couldn't understand. As for the car analogy, AT&T is the dirty cop that only charged me 30$ to drive 200 mph on his stretch of highway and now he wants 100$ to drive just as fast or he's gonna make me obey his speed limit which was there all along just never enforced.

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really the "days of unlimited are not gone"? Hmm, lets see the top two tiered carriers no longer have it, those that still do advertise "unlimited" have a little thing calls "Fair Use Policy" in affect that either soft or hard cap excessive users. The gransfathered plans on both of the two top tier carriers have the Fair Use policy that has been in the agreement since day 1 starting to be enforced. Really seems like the age of the all you can eat buffet of unlimited wireless data is over with, at least that is what reputable business anaylsts say.

 

Sorry they took you all you can eat buffet of data use away from you, but the times they are a changing and would not be surprised if both att and verizon removed the grandfathered plans as you upgrade, they are already doing that on a transfer of billing responsiblity if you are moving a number to a new account.

 

Neither ATT nor verizon is doing anything wrong, they just decided to enforce the policies that where already in place, the only mistake ATT made was that they set a percentage and not a top limit of 5GB like other carriers do. The age of the dole and gimmie cell phone usage is over with, it is slim to none that the policies will revert back to what they used to be and they are burying slim in the morning

I know both of you are on tiered data plans by your posts. Don't be jealous of us that still have them. If you're not being throttled then why are you even on this forum to begin with? {Please keep it courteous} Att has wronged the people like myself who have been with them long enough to have unlimited data. I see no response from you about the fact that you can still abuse the network all you want as long as you pay for each additional gig. Guess you're buying your way out of the " fair use policy " {Please keep it courteous}. On a side note, the " soft cap " aka throttling did backfire in AT&T' s face. I recently switched back to the iPhone from android after I was throttled. Att could not switch me from a regular smartphone data plan back to an iPhone data plan. Same plan just classed different. In the process they could not get my voicemail to work on my iPhone, said I would have to wait for my next billing cycle to begin, because the " unlimited data cap ", I know oxymoron huh , they imposed prevented them from switching my plans. So after complaining about no voicemail for 10 days due to no fault of my own, I received a $50 credit. I was told in the past there would be no credit due to the throttling but turns out they didn't count on other issues. So imposing this policy which they thought would make them more money actually paid for nearly 2 months of data for me.

Incorrect assumption on your part.  I have unlimited data.  I just don't abuse it nor do I have the entitlement mentality.  I am an electrical engineer.  I understand the limits of physics and the current limitations imposed by what is our current technology.  Knowledge is power, ignorance is bliss.

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Jamus75 wrote:
I know both of you are on tiered data plans by your posts. Don't be jealous of us that still have them. If you're not being throttled then why are you even on this forum to begin with? {Please keep it courteous} Att has wronged the people like myself who have been with them long enough to have unlimited data. I see no response from you about the fact that you can still abuse the network all you want as long as you pay for each additional gig. Guess you're buying your way out of the " fair use policy " {Please keep it courteous}. On a side note, the " soft cap " aka throttling did backfire in AT&T' s face. I recently switched back to the iPhone from android after I was throttled. Att could not switch me from a regular smartphone data plan back to an iPhone data plan. Same plan just classed different. In the process they could not get my voicemail to work on my iPhone, said I would have to wait for my next billing cycle to begin, because the " unlimited data cap ", I know oxymoron huh , they imposed prevented them from switching my plans. So after complaining about no voicemail for 10 days due to no fault of my own, I received a $50 credit. I was told in the past there would be no credit due to the throttling but turns out they didn't count on other issues. So imposing this policy which they thought would make them more money actually paid for nearly 2 months of data for me.

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/rofl if you are reference my posts as one of the "both of you" you really should not make assumptions, normally you are 100 percent incorrect (and it looks like you are two for two on that count), as is the situation now. All of the smart phones that I have on both family plans that I pay for have unlimited data as do every one of the corporate smartphones that I provide to my employees are on unlimited plans.

 

Have never had a problem staying withing the fair use policy limits, but then again I don;t try and utilize my smartphone as a cheap alternative to broadband or fele it is reuqired to data stream the latest netflix release or music on cheap speakers and a ridiculously small screen. I have specialized devices for that in my home and a very nice stero system in my Shelby that I am driving rightn ow Sorry it is your opinion that "att has wronged peope", last time I looked enforceing documented retrictions in a contract or usage policy is not wringing anybody.

 

what exaclty does having no voicemail have ot do with throttling on unlimited data? You are comparing two completely opposite and unrelated things. Sorry but how does soft thottling affect your voice mail? They are not hard capping you they are soft capping you - throttling the bandwidth - if your voice mail was affected then this was not the reason of the problem. Even onthe iphone the data for visual voice mail is treated like mms message transfer on textings.

 

Bottom line deal with it, the policy is enforceable, other carriers with "unlimited data" have been enforcing it for a lot longer then ATT, from Sprint to the lowly Cricket - they both advertise unlimited data an d when you review the tos with the fop you see they reserve the right to retrict data if you go over the limits - the only differnece is they use hard numbers, att does not.

Hello everyone, let's remember to always remain courteous. Thank you.