Visitor
gregphillips1
Posts: 1
Registered: ‎02-24-2012
The Most Misleading Email I've EVER received - Way to go AT&T & Apple!!
[ Edited ]

As if I don't waste enough of my time on the phone dealing with issues brought about by AT&T and Apple products, thanks to this email, I wasted another 15 minutes on the phone..not to mention the time it took to write this!  I just had to though..this email was simply a lie.   This is part of the wording from an add I received in my inbox with a beautiful picture of a new ipad2.  

 

 

"Getting an ipad2 is easy when you add a line of service with a qualifying data plan.   Limited time offer"  

 

The ad goes on to repeat a paragraph later...

 

"There's never been anything like ipad2.  Get yours when you add a line today."

 

It's pretty clear, you're going to get a FREE ipad when you sign up to add a line right?  WRONG!  I'm told by the representative when I call up to find out more that they're actually selling the ipad's at retail price!  Excuse me?  Did I mis-read something here?   I went back and quickly re-read the ad:

 

 "Getting an ipad2 is easy when you add a line of service with a qualifying data plan.   Limited time offer"

"There's never been anything like ipad2.  Get yours when you add a line today."

 

It's pretty clear that the ad is saying you will get a FREE ipad when you add a line of service.  To say this add is EXTREMELY misleading is being too nice.  Even the AT&T rep I spoke with agreed (I was his 78th call of the day on this). I think most people would call this an outright lie.  Many lawyers would call it a bait and switch.  

 

So I ask you AT&T corporate, will you honor the original ad or simply try and put a nice little PR spin on this one just as the creators of the ad did when they sent it out to tens of thousands of AT&T customers?   I would love to get an answer on this.  

 

Best,

 

Greg

 

[edited for privacy]