Like most the other comments I have been an AT&T client since 2000 and they treat me worse I think, I went through AT&T Wireless to Cingular back to ATT Wireless.  It has been a joke, I am having issues they won't resolve.  In the past they have charged me for services I did not sign up for yet they say you must have, but they look back 3-4 months and find out I turned them off a setup my service not to allow it, yet in a couple months the charges come back.  It is funny how all of this works.  Pay your bill on time or be cut off but oh sorry we charged you for things you did not purchase we though you might want it even though you told us no.  Yes most of the charges were credited back but not all because after 90 days they can't do anything and it is my fault I did not look at my bill for the $10 charge on my wifes phone or son's phone.  Which have all things turned off to even be able to charge to those lines.