My Device: iPhone 5 & Samsung Focus
Re: I want to file a formal complaint against customer service
05-24-2012 06:52:20 AM
vaugn111 wrote:
Looks like they don't have a complaints board, site, department, phone number... I never thought it would get this complicated. This is what happens when you have underpaid and somewhat educated employees.
Hi @vaugn - I got your private message and responded, please take a look when you get a moment.
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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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