VHeights wrote:
Trust me they did not do me any favors. If Unicel would have gone out of business I would have had an opportunity to select a carrier of my choice and I would have had the opportunity to select a plan that worked for me. What you are not understanding here is the process by which I got where I am right now. AT&Thieves purchased Unicel. I was GUARANTEED I would be able to maintain my plan, I was grandfathered in when ported over. They honored that guarantee for many months, THEN they decided it didn't work for them so they changed it. If I had known in the first month I would not have that plan I would NEVER have stayed with AT&Thieves. They were the ones who made the purchase and promises, I just relied on what I was told. Now my bills have tripled in less than a year. How is that fair and equitable? How can AT&Thieves even begin to justify such behaviour? They can't so they push it from employee to employee trying to keep the customer by making more hollow promises to resolve the issue that they know from jump street they will never honor. No more for me. If this issue is not resolved by the time the next bill is due I will be a Verizon customer. Plus, I will take all my children and grandchildren with me. I will also continue to post messages on message boards telling the world what type of corporate thieves AT&Thieves really are. They may have gotten money from me this way, but I will cost them in the end. All they have to do is honor the contract I signed and they promised.
{keep it courteous}
To everyone else, this is why we are having the trouble we are, their employees do not understand that a contract is a contract. They all have the mentallity that they are doing us a "favor" by servicing our accounts. This is not a favor, it is a service we pay (dearly) for. Until AT&Thieves employees wake up and understand WE ARE DOING THEM A FAVOR they will never be a company worth doing business with. They think because they exist we should bow down to them. Not me, not now and not ever!
1-3 million people and second in the cell phone carrier in the US shows they are doing something right, even though you don;t feel they are becasue they are going against what you feel you deserve.
By posting in a public forum you inivte people to post, while some may agree with you, there are alwayts those that will disagree with you, if you can;t take the posts that disagree with how you feel then take it to a private venue.
You still have the ability and the opportunity to choose select a carrier of your choice, it just won;t be free if you have any time left on your contract - bottom line if you are unhappy and feel that you are "dealing with thieves" then it sounds like you need to take advantage of the ability to leave, pay the etf and go.
Sorry, but calling people thieves and worse does not make points in any conversation, it just indicates that you have lost before you begin. You are not doing any company a favor, you are purchasing their services, if you are unhappy with the services then leave. To cut off one of the replies - no I do not and have not worked for ATT, I run my own company.
Taylarie
