Re: What would you do in this situation? CS issue.
06-21-2012 02:41:19 PM
Thanks for your ideas. The manager on the phone told me since its past 30 days an upgrade reversal is impossible in their system. Is there truth to that or it could be escalated further?
PM jamileh and supply as much information as possible, she is att and if anyone can help she can, or at least she can get it to the right people
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