Re: Noisy line - UV Realtime pics
09-15-2011 05:45:17 PM
Update: 3 calls to Tier 2 and a few tests with "ufix.att.com" I managed to get a T2 who listened to me...
The next set of Uverse Techs were here again this afternoon. This time he tells me that he's un-willing to open a line ticket becuase they get in trouble if they open tickets with line and there are no issues.
So instead they replaced my old original 2Wire Gateway with the new slick looking black one.
As you can see my bit loading appears better than it was with the new router, but I have taken some errors now, and "ufix.att.com" still says I have an issue with my line.
I just can't understand why it is that AT&T own internal Tech tools are reporting "Crosstalk" on the line, yet they are unwilling to fix it.
The Uverse tech out this afternoon told me that his tests did not show any bridge taps, and that all my stats look fine and that I'm in the top 10% for speed in my area ......
I'm totally perplexed....