Re: U-Verse Modem Keeps Randomly Dropping the Connection
12-07-2011 06:23:24 PM
Hey guys. I have been having the same problem too.
I've been having this problem since 2 months after I signed up for U-Verse Max (Signed up in july i believe). My internet would drop my connection randomly after 7pm for about 2minutes to as long as 30 minutes before it reconnects itself. I do unplug my modem+wireless router and wait 30seconds each before plugging them back in but it remains disconnected.
Last sunday my internet dropped since 6pm and remained like that the rest of the night.
I'm getting really irritated at these random drops and I called U-Verse support but they said nothing is showing on their side and it could be the wireless router. (Att sent me a Cisco Linksys E1000+ a motorola modem. Don't know why I just didn't get a modem with wireless access) I confirmed it wasn't the wireless router when I plugged the modem directly into the desktop when these disconnections occur and still unable to receieve a connection.