Re: U-Verse Modem Keeps Randomly Dropping the Connection
03-30-2012 03:17:47 PM
Ended up talking with a tech named Garrett, excellent service. The end state is the same - get a replacement RG - but the difference between having a full-on diagnosis vs a clipped set of text snippets from the online support is major. Hopefully this sorts it. Thanks for the help, texasguy37.
Send Alex a PM, he can get you to the right person/department for the help you need. He is an ATT Community Manager on this forum.