RCSMG
Posts: 22,593
Topics: 1,283
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Registered: ‎12-10-2007
Re: U-Verse Modem Keeps Randomly Dropping the Connection

‎03-30-2012 03:17:47 PM

dslyecxi wrote:

Ended up talking with a tech named Garrett, excellent service. The end state is the same - get a replacement RG - but the difference between having a full-on diagnosis vs a clipped set of text snippets from the online support is major. Hopefully this sorts it. Thanks for the help, texasguy37.


Send Alex a PM, he can get you to the right person/department for the help you need.  He is an ATT Community Manager on this forum.

http://forums.att.com/t5/user/viewprofilepage/user-id/318276


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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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