wingrider01
Posts: 9,667
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Registered: ‎05-26-2008
Re: Where's My A-List???

SolomonJ wrote:

When upgrading via the web my FamilyTalk 550 plan to FamilyTalk 700 to make me eligible for mobile-to-any, the FamilyTalk 700 plan had a footnote next to it (shaped like a cross).  The footnote said clearly that the FamilyTalk 700 plan was A-List eligible. 

 

When I tried to start the A-List, I got error messages that included my plan wasn't eligible.  I called 611 and was told that A-List requires FamilyTalk 1400. 

 

But, the web site when I placed the order clearly showed it as eligible.  Has anyone else had this problem?  AT&T won't give me the A-List even though their own web site said I would get it with FamilyTalk 700.


either it is a change that has not been released as of yet or there is an error in the web page, according to the faqs the first family plan that is eligble for the A List is the 1400 minutes plan.

 

The only recent change that was made to family plans involve the unlimited family messaging, they added unlimited mobile to mobile calling no matter who the carrier is

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