Visitor
NYAndrew
Posts: 4
Registered: ‎12-26-2011
My Device: Pantech P7040p
Pantech P7040p does not have ATT Address Book option - cannot get ATT Address Book feature working

I have a Pantech P7040p GoPhone and when I go under the Address Book, I do not have a ATT Address Book option. I have read through the support pages and it shows how to do it, but for some reason my phone just does not have that option.. I even did a Master Reset. I have checked ATT's Address Book compatibility list, and my phone is supported, but yet it does not have this feature.. How can I enable it??

 

Also, I have created the Address Book account, and when it logs me in to it I get this error: "Unable to access your Address Book (EW11)"  And then this:

 

Code: Server
Error String: Subscriber not found: AABSID:null; MemberId:null; SubscriberNumber:T_WAS_WSH_1314660328000105785427; MDN:15406314449
Error Detail: 21710140410 Request unsuccesful on Contact Service. Subscriber not found: AABSID:null; MemberId:null; SubscriberNumber:T_WAS_WSH_1314660328000105785427; MDN:15406314449

 

I really would like to use this ATT Address Book feature, but how can I sort these problems out and get it to work???

Thanks in advance.