Hello KathyPinn,
I extend my gratitude to you for contacting us about this issue through the forums and please, accept my sincere apologies for any inconvenience that you have experienced.
Please contact our Online Billing Support to further assist you. They would help you with your Online Account Login so you may be able to pay your bills.
You can contact them at 888.822.2828 , they are open from Monday -Friday: 8:00 am - 7:00 pm EST Saturday: 8:00 am - 5:00 pm EST .
Should you need further help regarding your post, please feel free to reply on this thread.
For quick answers, make the new AT&T Help site your first stop. Visit http://www.att.com/esupport/ where you'll find pages of product information to assist you.
Thank you for choosing At&t where we value your Business.
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