QUESTION:

Is there anyway that I can get my old user name back??  I have a message to this effect on another board!  I noticed the change in my user name when I logged in yesterday.  I had thought my name had been hacked!  I am a bit sensitive as I had my identity stolen recently.  I spent 40 minutes with online help yesterday, only to discover while I was on one of many holds that I was not alone!  Telephone support had no idea of what was going on.