I've had at&t dsl for almost a year now.  In the last six months my computer has completely crashed twice.  Had to reload everything.  I agree McAfee is pretty useless, but at&t tools and support are also useless.  It's a constant battle getting at&t self support tool to work, mcafee virtual technican as well as mcafee virus scan to update.  I finally got them to work better by making IE my default browser, but I like firefox better.  Can't seem to get everything to merge wiith firefox though.  Even when I get support tool, virtual technican and mcafee updating, then my computer refuses to really log off.  I get an error message when logging off that application failed because at&t still runnning.  And, my computer stays on in log off state.  This is a total mess.  If if crash again, I"m just gonna bite the bullet and buy Norton.