I have had the problems now on and off for over 3 weeks.  Different email address on different days.  So it's not an outlook problem.  It's an AT&T server/s issue.  So it isn't just us few there has to be more of us out there.  AT&T doesn't seem to care about the internet side.  And I think you are correct that they are trying to scam us into paying for support.  But no where on their site does it say that they don not support 3 rd. party email clients!!!  Maybe the FTC needs to be made aware.  So, enough is enough.  I have decided to start looking at COMCAST.  Alleast they support Outlook.