Moderator
pamelaz
Posts: 2,895
Registered: ‎07-08-2009
My Device: iPhone
Re: Hard Coded DNS entries for AL and MS - Fast Access DSL

 Hello dslconvert,

 

I extend my gratitude to you for contacting us about this issue through the forums and please, accept my sincere apologies for any inconvenience

 

that you have experienced.

 

The DNS servers are automatically assigned to your DSL modem.  However, it is still okay to hard code the DNS servers as long as it is the one assigned by the AT&T server. Changing your speed plan would not require you to hard code the DNS servers on your modem.

 

Should you need further help regarding your post, please feel free to reply on this thread or you may call our Technical Support Helpdesk. You

 

may reach them at 1 888 321 2375 if you are from these states - KY, TN, NC, SC, LA, MS, AL, GA, FL; and 1 877 722 3755 if you are located in CA,

 

NV, KS, MO, OK, AR, TX, WI, MI, IL, IN, OH, CT.

 

For quick answers, make the new AT&T Help site your first stop. Visit http://www.att.com/esupport/ where you'll find pages of product information to assist you.

You can also chat with an AT&T representatives for quicker answers.KY, TN, NC, SC, LA, MS, AL, GA, FL - https://pattta.att.motive.com/netagent/questionnaire_c2c_dsl_se.aspx

CA, NV, KS, MO, OK, AR, TX, WI, MI, IL, IN, OH, CT. - https://pattta.att.motive.com/netagent/questionnaire_c2c_dsl_sw.aspx

 

Thank you for choosing AT&T where we value your Business.

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