Visitor
fishingville1974
Posts: 6
Registered: ‎11-02-2011
Re: [COMPLAINT] Problems with my AT&T service are abundant. PLEASE READ.

Join the 500 hundred plus clients in the Harrodsburg and surrounding counties of KY.  You can never call the technical support line and have anything corrected (especially and mostly all the time when it's AT&T problems).  Instead they keep you on the phone for no less than 1 to 3 hours and in the end, you've wasted your time, not got the problem fixed and to boot they say well" I think their are some problems in the area that tech's are working on"!!!!

I can say until this past 1-2 years, I was very pleased with AT&T internet service and mail but now it is just a joke.  I think I should be conpensated financially for all the time I have lost attempting to get my mail or internet to work as it should!!!!  Instead the worst, is when they tell me they cannot help me and I need to be transferred to AT&T PAID HELP LINE!!!!!

Heck no, you provide a service and you should repair it at no charge when the problem stems from your inablity to keep up the systems stable with username and passwords and proxy settings!!!!