Tutor
travb
Posts: 3
Registered: ‎06-07-2009
Re: Unmerging Yahoo & AT&T email accounts
[ Edited ]

This advice is no help.:smileysad:

 

 

I am having the same problem,  when I called the wireless number, it took forever to get a person on the phone, when I got a person on the phone, she had NO idea how to help me. She then transfered me to DSL, and after several word prompts, I was disconnected by ATT (it was not my line).

 

Here are more details on the problem:

 

In early May my password was compromised and someone began emailing everyone on my account I have tried literally dozens of times to change my password. Unlike Gmail, everything at yahoo is more complex and difficult to do. ATT has a convoluted partnership system, where I cannot change my password with yahoo, at https://edit.yahoo.com/forgotroot/ I have to go through ATT even though I have not had an internet account with ATT for over 4 years. I CANNOT change my password. The only email which is changed through ATT is an account that I have never had: ***@attworld.com.



With Firefox 3.5 browser, on the screen to change my password, https://edit.yahoo.com/config/eval_profile?intl=us&partner=sbc&.scrumb=OhCQmAiDnix I click "Change your password" and the screen jumps to the top. I cannot change my password.

With internet explorer, I click "Change your password" and I get this error screen: https://edit.yahoo.com/config/?.redir_from=REGISTRATION

Out of desperation I deleted all of my contacts, but this person from Brazil continues to email everyone on my list.

I attempted to change or view my birthday, as listed here: http://www.webdevelopersnotes.com/tips/yahoo/change-birthday-yahoo-account-profile.php but no surprise, yahoo's profile button is broken.

 

When I posted a similar question on yahoo answers:

 

http://www.dead-rising-wiki.com/w/images/e/e7/Cannot_change_yahoo_email_password_with_hijacked_accou...

 

it was deleted:

 

http://answers.yahoo.com/question/index?qid=20110623233346AAX1B24