Recently had connection problems with DSL Modem. Contacted support and they had me reconfigure the settings. Still touchy. Then contacted repair as phone line very static. They apparantly fixed the problem at the junction box up the road. Now the phone is clear. and great speeds on DSL..One problem!!!!..Now whenever I pick up the phone, the DSL goes down!...hang up the phone and it's up and running. Any ideas? Could it be in the reconfigure action?. Should I reset the modem to the factory settings? Help Please.