Re: AT&T 2Wire 2701HG-B Disconnect
s / Drops
03-03-2012 09:44:28 AM
I see where people are still having problems with, and trying to fix their 2Wire Modems, and while I do admire your persistance and all th ebrain wracking that goes into it, I thought I would offer my 2 cents worth.
I too went thru the same thing several months ago, thats how I found this board and my thanks go out to all the far more knowledgeable people who offered, and are still offering their help. However, all I've seen seen are workarounds and band-aids suggested to fix the problem with what has, for what ever reason, become a router that doesn't work any longer. Mine worked up to the point that I started having the exact same problems I'm still seeing here.In my case, I feel that I may have gotten lucky in that after all the automated, script reading support on att's help line, when they did send out the repair guys they cut to the chase and solved the problem. after doing all the line tests, mine and theirs, running a dedicated line from outside my house to the inside, what ultimately fixed the problem? A new, different brand router. I had read on this board that someone else had att replace their 2Wire with the Motorola/Netopia "business" router and it solved their problem. I suggested this to the repair guy and he said that he had also done the same think, but asked to do some tests first. I agreed and for two days they did line tests, droppage tests, loop tests and so on. Then the replaced the router and the problem was solved. I see where att is now sending out another type router for new cutomers and to replace the troublesome 2Wires.In my experience this is the best solution instead of some work around.