I can't send or receive text messages
02-05-2010 06:27:52 PM
I'm having trouble sending and receiving text messages.
I have had the ATT GoPhone plan since I purchased my first cell phone back in 2005. At the time, the service provider was Cingular. This phone died recently, and I just bought a Nokia 2680. I'm sticking with the GoPhone plan, because for now, I don't need anything more.
I've tried sending text messages with the new phone, both to myself and to friends, and had them try to send me messages. It looks like they go out OK, but never arrived. None of the messages I've sent to my own number have come back. None of the text messages sent by others worked. However, I did receive a multimedia message from a friend (a photo of herself).
I've checked the message center settings on the phone. Under "Center Name" it says "SMS Settings". The Center Number is "+13123149810" which is what is listed on the ATT troubleshooting page. There are also two other numbers listed on the page. I tried both of them, and neither worked.
Also, how do you enter a "+" sign in the "Center Number" field?
I didn't even try to text on my old phone - I didn't think it was part of the services. Now that I've upgraded, I'd like to use it.
Any ideas? Anything I haven't tried?