AT&T's coverage map lied.
02-16-2012 03:37:56 AM
This is horrible. I signed up with AT&T about two months ago because I expected good service and checked their coverage maps and they say I'm supposed to get excellent coverage where I'm at. I get LUCKY to get two bars in my house. I tried to stick with them and deal with it, but this is frustrating. Every other message or so that I send doesn't go through. I can't really get in a call without someone having issues hearing me because of how low my signal is. It's not even just my house. I can go out around areas nearby or drive a few minutes away in an area AT&T's coverage map says there should be coverage at and I get lucky if I get a good and stable connection. I know it isn't an issue with the phone either. I originally had an Atrix 2, but I didn't really like it, so I switched to an Infuse. Both had the same signal issues, but again, I don't blame the phones. Neither are really known to have reception issues.
I'm sorry, but I refuse to pay extra cash for better reception. I'm paying more money for bad service when I could pay less for better, but I didn't expect AT&T to let me down like this. I'm not going to buy a microcell. Besides that, I have a slow DSL connection and it probably couldn't handle one more connection. I shouldn't have to pay for better coverage that I'm already supposed to have according to AT&T's coverage maps. I tried to deal, but it's frustrating, and now I have to pay up an ETF for bad service and tried to remain a customer, but their coverage in my area is bad even though their coverage maps say it should be really good. Is there any way around the ETF? Was I promised good service or what? Because that's not what I have and even though you may think "The 3g microcell is cheaper than the ETF!", I've heard nothing but a lot of issues with the thing and that it dropped more calls than AT&T's actual service. If that's the case, there's no way I'm going to pay for something that doesn't even function as properly as it should. I have plenty of better, cheaper options. Can I use this as a way to get myself out of the contract? This isn't right. AT&T lied and I'm the one paying for it? That's nonsense.