susan127
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susan127
Posts: 8
Registered: ‎06-01-2009
Manage content filters and purchase blocker online

‎12-23-2011 10:01:11 PM

I am unable to find the webpage for managing parental controls/purchase block on the phones on my account.  I know I can do this on the individual phones, but it was far more conventient to be able to access all the lines and set up the content filter/purchase block online. 

 

Please provide the link for online parental controls.

 

I do not mean Smart Limits, I am only looking for the content filters/purchase blocks which I have managed in the past on a seperate webpage.

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spd2demun
Posts: 22,101
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Registered: ‎07-28-2007
My Device: ♥ U-verse! NOT~AN~EMPLOYEE!
Re: Manage content filters and purchase blocker online

‎12-26-2011 09:19:29 AM

ATT's Smart Controls?

 

Wireless Parental Controls

 

Spam Control for Wireless

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susan127
Visitor
susan127
Posts: 8
Registered: ‎06-01-2009
Re: Manage content filters and purchase blocker online

‎12-26-2011 02:31:01 PM

Thanks but I tried those. Those links take you to several nice information pages telling you about all the great stuff you can do but with useless links that send you right back to managing on the phones themselves.   I know how to do it on the phones. I don't always have access to the phones and it's far more convenient to manage all four lines at once like I have previously done on line.

 

There used to be one web page where you could manage these services online.  Either the links are borked on the completly unhelpful "learn more" pages or this service is no longer available.  I'm guessing the latter. Why make it easy to shut off a revenue stream?

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spd2demun
Posts: 22,101
Kudos: 376
Registered: ‎07-28-2007
My Device: ♥ U-verse! NOT~AN~EMPLOYEE!
Re: Manage content filters and purchase blocker online

‎12-26-2011 05:07:29 PM

I've never used them, and ATT is always changing the sites and links. :smileysad:

 

Try contacting Jam, one of the AT&T Community Managers for further assistance.  She can probably direct you to the proper page.

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