Former Community Manager
jamileh
Posts: 5,009
Registered: ‎06-20-2011
My Device: iPhone 5 & Samsung Focus
AT&T Forum Rank Structure
[ Edited ]

Here's an outline of the rank structure on the AT&T forums. As a reminder, ALL community members now have the ability to upload and post picturestag posts and of course, mark posts as accepted solutions

 

AT&T Employees:

Perks: Varied

 

These are all ranks AT&T employees exclusively hold. There are many AT&T employees who participate in our forums however they rank up just like everyone else. You can tell if a community member is an employee by their signature.

 

Community Manager - AT&T employees who manage the entire community, work with community members, leaders and moderators (Perks: All of them!)

Community Specialist - AT&T employees who provide behind the scenes community support. (Perks: All of them!)

AT&T Internet Expert - An AT&T employee specializing in Internet/DSL (Perks: None)

AT&T Specialist - An AT&T employee who demonstrates consistent and frequent assistance in the forums. (Perks: Kudos)

 

Moderation Team:

 

Moderator - Lithium Moderators who make sure our community runs smoothly (Perks: All of them!)

Lithium Technologies - Lithium Team members (Perks: All of them.)

 

Community Leaders: (Click here for more information about Community Leaders - scroll down)

Perks: Custom Avatar, Signature, Kudos, use of full HTML

 

Several criteria are looked at when ranking up as a community leader including level of participation, overall value of participation and overall helpfulness. Community Leaders all have the same perks; however the titles are reflective of increased levels of participation as noted above. The Community Leader ranks are listed in order of highest to lowest.

 

Community Leader Grand Expert

Community Leader Expert

Community Leader Grand Master

Community Leader Master

Community Leader Champion

Community Leader Geek

Community Leader Professor

Community Leader Senior Guru

Community Leader Guru

Community Leader Junior Guru

Community Leader Senior Wizard

Community Leader Wizard

Community Leader Junior Wizard

Community Leader Senior Czar

Community Leader Czar

Community Leader Junior Czar

Community Leader Senior Warrior

Community Leader Warrior

Community Leader Junior Warrior

Community Leader Senior Ninja

Community Leader Ninja

 

Community Members:

Perks: Varied, dependent upon rank

 

Community members gain ranks based on their level of participation and age of their forum account. Different ranks have different perks. The Community Member ranks are listed in order of highest to lowest.

 

Grand Expert - Perks: Kudos, Signature, Custom Avatar

Expert - Perks: Kudos, Signature, Custom Avatar

Grand Master - Perks: Kudos, Signature, Custom Avatar

Master - Perks: Kudos, Signature, Custom Avatar

Champion - Perks: Kudos, Signature, Custom Avatar

Geek - Perks: Kudos, Signature, Custom Avatar

Professor - Perks: Kudos, Signature, Custom Avatar

Senior Guru - Perks: Kudos, Signature, Custom Avatar

Guru - Perks: Kudos, Signature, Custom Avatar

Junior Guru - Perks: Kudos, Signature, Custom Avatar

Senior Wizard - Perks: Kudos, Custom Avatar

Wizard - Perks: Kudos, Custom Avatar

Junior Wizard - Perks: Kudos, Custom Avatar

Senior Czar - Perks: Kudos

Czar - Perks: Kudos

Junior Czar - Perks: Kudos

Senior Warrior - Perks: Kudos

Warrior - Perks: Kudos

Junior Warrior - Perks: Kudos

Senior Ninja - Perks: Kudos

Ninja - Perks: Kudos

Junior Ninja - Perks: Kudos

Young Grasshopper - Perks: Kudos

Forum Contributor - Perks: Kudos

Senior Newbie - Perks: Kudos

Forum Regular - Perks: Kudos

Newbie - Perks: Kudos

Contributor - Perks: Kudos

Junior Newbie - Perks: Kudos

New User - Perks: None

New Visitor - Perks: None

Visitor - Perks: None

 

Other Ranks:

Perks: Varied

 

Administrator - A person who has complete control over the forums - All of them.

Former Moderator - A community member who used to be a moderator

Motorola Representative - A representative from Motorola (Perks: Kudos)

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.