On the other side, we were Comcast (loved the service, NOT the pricing) and were switched to TWC with the Adelphia deal that took place.
Now, to be fair, I never had internet service with either one. Why? Why should I pay double to Comcast when I was perfectly happy with my DSL from Ameritech (at the time).
As for TWC, after just a couple of weeks of their service, I knew I would never use their internet service based on the outages that happened. Plus, the cost again, was more than I was paying for my DSL.
Now here is an example from a good friend who has the RR service.
They have RR and without fail, a neighbor does some heavy duty downloading every single morning for about 2 to 3 hours and during those hours, my friend cannot get online to save her life!! She is ready to tear her hair out about it, BUT, she has no other options at this time, so she is stuck.
I know others in the area where I live that had RR and they said, when school lets out, there is a noticable difference in the internet speeds...in other words, they drop and drop a lot! That's the pipe that Spd refers to and that is something that cable will never talk about either. With DSL, it's your line only. You share nothing! Not so with cable.
I only have the express internet with Uverse, but it suits my purposes. I am getting a much better deal from Uverse than I ever would with TWC, not to mention their customer serivce is better also and the services themselves, TV and internet (no VOIP for me) are stable and reliable.
Since the end of Sept, I have lost my connection once, and that was due to maintenance. Can you say the same for cable? That was what scared me about TWC. If I had their internet services, on average, I would be losing the use of that feature several times a week! I have enough problems that I don't need to deal with that too.
Now, if you are happy with TWC, well, then that is your decision. Uverse is new, it's the new kid on the block and it has some growing pains to experience yet, however, many who have been with Uverse for a while, have already seen the improvements and more features and improvemnets will be forthcoming.
I cannot see myself ever going back to TWC ever again.
Okay, who's next?
spd2demun wrote:
TWC (now Comcast here) blows...they lie a lot, have constant price increases (disguised as equipment rental fees), lousy customer service, horrible SD picture (in my area)...
The Internet (DSL) doesn't share a *pipe* with everyone else, so you won't experience any lags at a certain time of day (when a lot of people near you hop on).
Pip, it's your turn!
Message Edited by spd2demun on 03-04-2008 11:55 PM
