My turn, I guess -- I had TW for years.  I finally got tired of the rr price increases and some outage issues and switched to ATT DSL.  When UVerse became available, I jumped at the chance.  I find the internet service as fast or better and more reliable (have elite), the picture is much better (both SD and HD.  I have twice as many channels for the same price.  I don't have to pay extra for:  stbs, DVR or wireless service.  The sports package is far superior to TW, including NFL network and Big Ten network.  Also, I hate to admit this, but it's kinda cool to turn on your TV and find new features or system updates just showed up overnight.  I think the potential for this system is amazing -- just look around this board at the possible new features -- never happened on TW!  (I wonder if TW execs ever look at this board -- they might learn something )