RG and Airport Extreme (not express as originally posted...)
05-02-2008 01:28:44 PM
Just had Uverse installed yesterday and like it very much outside of a few quirks. One being the high-pitched noise emitted from the DVR box (which I can hear clearly but my wife has to "strain" to hear it) and the other is having to deal with getting my Airport Extreme Base to work with the RG.
From what I understand, I need to set the AE to DMZmode (which was already done when I attempted to "resolve issue" upon initial setup), set my AE into bridge mode, and turn off the wireless signal from the RG. (Of course, I have an ethernet cable running from the RG to my AE.) Does anyone actually know where there are step-by-step instructions showing what I need to do in which order? (I continuously search for this information, but only find the basics on what needs to be done.) Also, is the bridge mode enacted through the RG or is it done solely through the AE? The only thing I can find closest to "bridge mode" is the option to extend an existing network on my AE settings from the Mac. So far, this hasn't worked and my AE just keeps blinking yellow and the light is not a solid green.
Unfortunately, the tech that came out for the initial install wasn't too helpful when I was trying to do this during the internet setup. He was already on the phone with a support person at AT&T and both of them were essentially accusing me of being difficult stating I didn't need to have a router behind a router and was making it unnecessarily difficult. Eventually, I gave up trying to get it to work since the tech just kept staring at me until I would relinquish my request to have the wireless sent through the AE and not the RG. (He just didn't get the difference between the "N profile" and the "G profile" and it was really frustrating that both AT&T reps didn't even want to attempt to solve the problem for me.)
Thanks in advance for any help that can be provided.
PS (I just realized part of my problem might be that I keep interchanging Airport Extreme and Airport Express...but any help would still be appreciated.)