I've sent you the live http header log as well. I think your plan is the best solution. Otherwise you will get complaints from other people's spouses when they run your updated tool

As long as we have somebody who can explain the why and what we need to do to get the info, we are fine.

grateful to have you in this forum

Cheers.

Have UVRT installed.  Why is there no data on the DVR space analysis?

And under the STB/channels box there is no info...

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blazerdogs wrote:

Have UVRT installed.  Why is there no data on the DVR space analysis?

 

And under the STB/channels box there is no info...

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As stated in the documentation:

STB CHANNELS/STREAMS FEATURE ADDITIONAL REQUIREMENTS
•    To use the STB Channels/Streams feature, a wired Ethernet network interface is recommended.  There are some wireless interfaces that will also work, but this is not guaranteed.
•    Use of the STB Channels/Streams feature may require that some software firewalls be disabled completely or that the U-Verse Realtime executable file be “whitelisted” or “allowed” to access the network directly.
•    The STB Channels/Streams feature is turned off by default.  If you meet the above system requirements, you can turn it on by checking the “Enable Gathering STB Channel/Stream Data” setting on the Configuration tab.
•    Be aware that if you have an intervening router, the STB Channels/Streams features, and DVR Analysis features will not function.

I comply with all of the above.  ???

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blazerdogs wrote:

I comply with all of the above.  ???

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Please describe how your U-Verse system and network are hooked up.  Do you have another router or wireless access point in the system?  How is your computer hooked up to the network?  Is this a PC, or are you running UVRT in a virtual machine on a Mac?

What brand network card does your computer have in it?  There are a small number of wired Ethernet cards that do not properly support promiscuous mode and therefore will not work with WinPCap.

Also, have you selected the proper network interface on the configuration page?  Some computers have other virtual network interfaces listed there, and if it's not set on the correct one, you will not get any results.

I made an interesting observation today that will allow me to add a neat new feature to UVRT.

I was performing some Wireshark captures of one of the HD multicast streams today, and I found some locations in the IPTV multicast IP packets that have a properly computed packet checksum and a packet sequence number.

Previously, I thought these may not exist because the IPTV streams are delivered over UDP (where the checksum is optional, and there is typically no packet sequence number in the header).

However, with this information in the packets, I'm going to build an IPTV stream analyzer to go in UVRT.  The idea is that you'll be able to plug your computer into a switch that connects to your computer and an STB (for STBs on Cat5e) or plug the computer into the Ethernet port on the back of the STB (for STBs on coax) and analyze the IPTV stream that the STB is receiving.

The analysis would let you see, for a fixed amount of time, the percentage of packets that have been received OK, corrupted, late, and missing.

I have for a long time thought that corrupted/late/missing packets could cause poor HD quality, and this stream analysis tool might be able to pintpoint those STBs that are receiving a substandard IPTV stream that is causing poor picture quality.

SomeJoe7777, Over the past few months, I have learnt a lot from your insightful posts and my U-Verse service is a lot better today because of your suggestions and recommendations. I am sure I speak for everyone who come to these forums seeking help, thank you for all your hard work!

Wow SJ that is a big update.  I look foward to using it.  Thanks yet again.

A little preview of the upcoming Stream Analyzer that will be in UVRT 1.6.0.0.

That is just mean SJ.

Looks great and thanks for all you do here!

Can't wait!

That is an update I am looking forward to.  Very nice SJ

U-Verse Realtime v1.6.0.0 is released.

The program (.exe installer) may be downloaded from the U-Verse Realtime web site.

If you have already installed v1.5.0.0 or earlier, you can install this version on top of it and it will upgrade. Previous versions will also auto-update to this new version.

U-Verse Realtime is a standalone program that can retrieve information from a typical residential installation of the AT&T U-Verse IPTV system. Some of the information displayed consists of VDSL line analysis, network interface data rates, DVR information, and STB channel and stream information. This program requires that your U-Verse Residential Gateway (the 2Wire 3800HGV-B, 3801HGV, 3600HGV, or i3812V) be running firmware version 6.1.9.24 or 6.3.1.47 only. Previous versions will not work with this program.

U-Verse Realtime v1.6.0.0 is the evolution of the previous program, 2WireRealtime. The new features added to UVerse Realtime expand its functionality beyond simply looking at statistics from the 2Wire 3800HGV router, so the program was renamed to better reflect its scope. 2WireRealtime will not auto-update to U-Verse Realtime, you must download the new installer.

Fixes and New Features

• Fix bug with interface data rates and error rates computing incorrect rates on configuration changes (Hide Personal Information, High Contrast Highlighting)
• Fix "NaN" in DVR space display when no DVR is detected (U100 users)
• Fix coax stats on i3812V and 3801HGV routers, user now is prompted to run Extended Test in 2Wire router interface
• Changed default port for web server to 8080 to prevent starting web server on a port that may be in use (port 80)
• Changed default number of WAN HD and SD streams for each profile (32/5 - 0SD/4HD, 25/2 - 2SD/2HD, 19/2 - 3SD/1HD)
• Changed default number of Ingress HD and SD streams for each profile (32/5 - 1SD/3HD, 25/2 - 2SD/2HD, 19/2 - 3SD/1HD)
• Changed default number of Egress HD and SD streams for each profile (32/5 - 1SD/2HD, 25/2 - 1SD/2HD, 19/2 - 1SD/2HD)
• Add new tab with Error Table from 2Wire router, add highlighting for Corrected Blocks and Uncorrectable Blocks
• Add new tab with Stream Analyzer to detect local network problems with coax or Ethernet
• Add minimize to system tray option
• Add highlight of upstream power level when level < -29.0 dB, this indicates an attenuator is probably needed in NID
• Add VDSL profile and band plan information to Bitloading graph, highlights in red if US0 band is improperly used
• Add date/time to screenshot filename
• Add statement in installer that WinPCap will be installed, add UVRT icon and custom banner
• Add video from author

As always, please post here with any comments or bugs.

Will download ASAP!  Been seeing zeros on a coax line today for PHY/SNR!

Again, thanks for all you do, SJ.

Nice to SEE you.

Like seeing the Error Table (integrated from the RG).

Stream Analyzer shows No Streams Were Detected.  I tried running all 3 analysis times; what am I doing wrong?

What does the Profile and Plan # mean?

To use the stream analyzer, you have to hook the computer up to the network in a specific way.  See the documentation (ReadMe.pdf) on page 20.

The stream analyzer is specifically for analyzing the IPTV stream as it reaches the STB, so the computer has to be hooked up to the network at the STB.  There are diagrams on page 21 and 22 that show how to hook the computer up to the STB for both coax-connected and Ethernet-connected STBs.

If you don't have the computer hooked up like this, the stream analyzer will show "No streams detected".

VDSL protocol, profile, and band plan is explained on page 13.  Basically, there is one profile/band plan for 3800HGV-B, 3801HGV, and 3600HGV routers, and a different profile/band plan for iNIDs.  However, I have seen a few people with one router have the profile/band plan for the other type of router provisioned on their line.  This is a provisioning error.  The Protocol/Profile/Band Plan will highlight in red if your line is provisioned incorrectly for the type of router you have.

I am using the wireless laptop now, might have something to do with it.

Really cool upgrades SJ.  Keep up the good work.

When I go to this tab and click start anaysis, it comes back with a message "no stream detected"  I'm not sure what it is looking for.  I have my tv on that is attached to the dvr and obviously am using my HSIA.   What is this supposed to be analyzing?

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click_clack wrote:

 

When I go to this tab and click start anaysis, it comes back with a message "no stream detected"  I'm not sure what it is looking for.  I have my tv on that is attached to the dvr and obviously am using my HSIA.   What is this supposed to be analyzing?

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See this post.

Scrolled right past that, sorry and thanks.....

You don't read my posts?  That hurts my feelings.   j/k!

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click_clack wrote:

Scrolled right past that, sorry and thanks.....

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Slap me twice and call me Shirley.....sorry

I was j/k...see that prior post.   At least I wasn't the only one who didn't know what that new feature did.

I know you were.  Just a saying I use when I did something dumb.  It's a spin off a scene in the movie Airplane.

Surely, you can't be serious?

I am serious, and don't call me Shirley!

Yes, I recognized it.

I have a UVRT question...why will the program not close when I bring the computer out of hibernate?  The only thing that works is using Task Manager to force it; then Windows wants to go online to find a fix.

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spd2demun wrote:

Yes, I recognized it.

 

I have a UVRT question...why will the program not close when I bring the computer out of hibernate?  The only thing that works is using Task Manager to force it; then Windows wants to go online to find a fix.

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I don't think WinPCap supports suspend or hibernate modes.  If you want to leave UVRT running across a suspend or hibernate, try turning off the Channels/Streams feature before suspending/hibernating.  UVRT will close the WinPCap driver when that option is unchecked.  Then you can turn it back on after the system wakes back up.

OK, or I'll try to remember to shut it down before I leave. 

Here a feature sugestion for you SJ (don't know if I missed it somewhere).

I notice you always ask for multiple screenshots but with the lack of a gallery on here one is forced to find an alternate image server.

While a lot of the more savvy users might not have a problem with that, it might prove more difficult for others. So, how about an automatic text file dump of the main stats that you base your judgements on that the user can just copy and paste into a forum post.

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How can you be in two places at once, when your not anywhere at all?
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I really want to become a procrastinator, but I keep putting it off.
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There are three kinds of people, those that can count, and those that can't.

oops.........