Re: Questions about data caps?
03-29-2011 12:09:41 PM
Why do unwanted At&t advertisements count against my data cap?
Why does reciving my email bill count against my data cap?
Why does using the support website count against my data cap?
Who said it would?
No one, but look at it from the customer's perspective:
- Currently, the U-Verse data usage meter isn't even operational.
- The 2Wire routers do not appear to have but minimal functionality for counting traffic (only byte counters for the interfaces).
- Differentiating between these types of traffic requires deep packet inspection, which is not within the capabilities of the 2Wire router, thus in order to except these traffic streams, the traffic will have to be counted elsewhere.
- Other ISPs, especially in Canada, have had major trouble accurately counting traffic. In the case of one Canadian ISP, the meter inaccuracy was so high and so widespread that the ISP was forced to rescind overage charges for months while the meter problems were addressed.
- Several reports have come out that AT&T's wireless phone service usage meters are highly inaccurate.
- One report recently shows that AT&T's DSL usage meters are highly inaccurate.
You have to recognize the extreme skepticism that the consumer has in regards to AT&T's ability to properly counting our U-Verse internet traffic. None of the above instills any confidence.
The fact is consumers DO NOT want any caps on data at all. When ATT came out with there usage caps on data for there mobile phone plans customers started leaving. Alot of customers did. The other two major carriers Verizon and Sprint both cashed in on the mistake that ATT made in the market place by emphasizing that they had NO caps on data while ATT did. This has proven to be a less than desirable situation for ATT. Now with them instituiting caps on there DSL / Uverse products I think we will see alternative carriers using that to sell against them hard. Just as people were leaving Comcast in droves over the bandwidth cap they will leave ATT over it. In the end they will lose more money than they make.